Senior IT Architect (m/f/d) CRM Solutions

• Lead the definition of a flexible and future-ready IT architecture (including application, integration, and data architecture) for several CRM, Marketing and Commission engine related solutions in accordance with the given business requirements and the overall target architecture
• Provide expert technical guidance for strategic IT initiatives and high-demand programs
• Support for compliance with security-related standards, policies, and technologies in the context of IT application development
• Discover optimization potential of the IT architecture landscape and drive towards automation
• Ensure solutions meet non-functional requirements such as security, performance, and scalability, while maintaining the expected quality and stability
• Steer external providers and solution architects to ensure IT compliance, delivery of expected quality standards in alignment with our architectural framework.
• Responsible for the validation of technical solutions delivered by service providers before handover to operations
• Support project management in areas such as project structure planning, effort estimation,resource planning, and selection of vendors and partners
• Regular participation in the Enterprise Architecture Chapter
• Consult and upskill Co-Workers in SAP CRM architecture topics

• Successfully completed an advanced academic degree (e.g., Master's) in Computer Science, Information Systems, or related field otherwise equivalent practical experience
• More than 5 years of experience as an IT solution architect in the field of CRM, including Customer Service & Marketing and working in various projects or within service delivery organizations; ideally experience in the areas of Commission engine & Output management
• Proven experience in strategic IT Architecture Development and Governance
• Experience of working in IT product-oriented teams
• Experience in managing external service providers
• Structured way of working and strong analytical skills
• Excellent communication and presentation skills and the ability to convey complex technical information in an understandable manner
• Fluent in business-level English, both written and spoken
• Ideally good German language skills
• Strong team player with experience in lateral leadership and cross-functional collaboration

• Flexible working framework through flexitime, flextime days and 30 days of holiday
• Possibility of mobile working within a defined framework
• Attractive pension plan through several modules as well as the option of a time value account
• Benefits of a family-owned company such as employee discounts, subsidy for childcare costs as well as tariff-oriented remuneration in accordance with the metal and electrical industry of NRW
• Internal and external training opportunities
• Extensive health benefits such as supplementary company health insurance, a wide range of fitness options and the possibility of on-site physiotherapy
• Subsidized snacks and menus
• Discounted job ticket and free parking directly at the workplace