ICQA Data Analyst
ICQA Data Analyst
- Art der Beschäftigung: Vollzeit
- Vor Ort
- Zu den Ersten gehören
ICQA Data Analyst
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Beschreibung
Operations is the heart and soul of everything Amazon does. It is thanks to effective operations that items are processed and dispatched to our customers on time. As a ICQA Analyst you will play a crucial role in creating unique reports from data available in multiple locations and providing vital insights into the root cause of quality defects and inventory adjustments.
Key job responsibilities
Measurement of quality & inventory transaction integrity accuracy while providing feedback to the operations
Plan for and identify root causes of inventory deviation through cause & effect analysis
Design queries, compile data, and generate reports to present analysis (charts, graphs)
Review & analysis of customer defect data with development of corresponding action plans to reduce defect
Development of data collection processes and data management systems
A day in the life
You will ensure key performance metrics are reviewed on a daily, weekly, or monthly basis and perform detailed analysis on behaviors and processes impacting inventory integrity.
You will work closely with the Inbound, Outbound, and Inventory Control operations to develop tools and analyze data to support improvement initiatives, dig deep into data to determine root cause of defects, build and maintain decision support tools, and present findings to business partners to drive improvements in fulfillment center (FC) wide quality. You will also partner with Area Managers & Operations Managers in the communication of policies in accordance to standard work.
Grundqualifikationen
- Advanced proficiency in German in both written and verbal communication (C1 Common European Framework of Reference, CEFR)
- Relevant experience working with data analytics, data warehouse reporting and query design
- Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment
Bevorzugte Qualifikationen
- Initiative to develop tools, data collection processes, and data management systems
- Knowledge of Amazon systems and fulfillment center processes
- Proficient with SQL / VBA
- Good communication skills and ability to influence senior leadership based on findings
- Experience working using Agile development
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
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