Commercial Specialist SunExpress Holidays (m/f/d)
Commercial Specialist SunExpress Holidays (m/f/d)
Commercial Specialist SunExpress Holidays (m/f/d)
Commercial Specialist SunExpress Holidays (m/f/d)
SunExpress
Luftverkehr
Frankfurt am Main
- Art der Anstellung: Vollzeit
- 54.500 € – 67.000 € (von XING geschätzt)
- Vor Ort
Commercial Specialist SunExpress Holidays (m/f/d)
Über diesen Job
Commercial Specialist SunExpress Holidays (m/f/d)
The position is initially temporary with the option of becoming permanent
As Commercial Specialist SunExpress Holidays (m/f/d) you will play a central role in overseeing the day-to-day commercial operations of our new holiday vertical, establishing strong relationships with both internal teams and external partners, and ensuring that our holiday offerings meet and exceed commercial and service targets.
Facts
- Location
Frankfurt / Main
- Employment level
Direct entry
- Function
Sales / CRM
- Working time
Full time
- Take ownership of managing the relationships with our partners, overseeing long-term relationships, ensuring quality control, timely issue resolution, and continuous improvement.
- Negotiate commercial contracts, SLAs, and manage ongoing partner performance to maximize business outcomes.
- Continuously monitor and analyze performance metrics, both commercial and service quality, identifying areas for improvement and implementing solutions that enhance profitability.
- Regularly review commercial performance and work closely with stakeholders to refine commercial and marketing strategies and achieve key business objectives to enhance profitability and market share.
- Explore new business opportunities
- Develop and execute a partner steering framework to ensure service quality and operational excellence.
- Regularly analyze customer feedback and performance data to make data-driven improvements in service delivery and customer satisfaction.
- Ensure that our commercial relationships are managed with the highest standards of professionalism, leading to long-term success for both parties.
Free parking, Flight privileges, Canteen (subsidized by employer), Jobticket / Subsidized public transport, Employee events (summer festivals, participation in sports competitions etc), Hybrid working possible
Expertise in commercial contract negotiation and partnership management.
- Proven experience in managing long term partnerships or commercial operations in the travel, airline, or e-commerce industries.
- Strong understanding of dynamic packaging, online travel agencies, and integration with tour operators, especially in the DACH market.
- Expertise in commercial contract negotiation and partnership management.
- Good understanding of technical integrations between complex systems, including booking systems, CRM, and API integrations.
- Experience in post-implementation management, focussing on partner relations, service quality, and performance enhancement.
- Exceptional problem-solving and analytical skills with the ability to think strategically.
- Strong leadership skills with a collaborative and customer-focused mindset.
- Excellent communication skills, both written and verbal, with the ability to interact with senior stakeholders, external partners, and cross-functional teams.
- Excellent verbal and written English skills; German and/or Turkish is a plus.
About SunExpress
Founded in 1989 as a joint venture between Lufthansa and Turkish Airlines, SunExpress acts as a tourism ambassador between Türkiye and Europe with 35 years of experience and leisure airline expertise. Operating flights on 237 routes to 92 destinations across 35 countries, SunExpress carries nearly 15 million passengers annually. Headquartered in Antalya and Frankfurt, with bases in Izmir, Ankara, and Dalaman, SunExpress employs over 4,500 people.