Receptionist

Job Type:

Job Summary:

We are seeking a proactive Receptionist to serve as the first point of contact for our consulting firm. This role is essential in creating a professional and welcoming environment for clients, partners, and staff. The ideal candidate will be highly organized, client-focused, and capable of managing front-desk operations with discretion and efficiency as well as supporting the Business Support Team.

Key Responsibilities:

• Greet clients, visitors, and staff with professionalism and warmth
• Manage incoming calls, emails, and correspondence
• Maintain a clean, organized, and professional reception area
• Coordinate meeting room bookings and prepare rooms for client meetings
• Handle incoming and outgoing mail, packages, and courier services
• Support consultants and administrative staff with scheduling and clerical tasks
• Maintain confidentiality and handle sensitive information with discretion
• Assist with travel arrangements as needed
• Liaise with building management and vendors for office maintenance and supplies
• Support onboarding of new employees and office-related logistics
• Contribute to internal communications and event planning
• Assist with internal process coordination and documentation
• General administrative tasks to support the business support team

Requirements:

• Previous experience in a receptionist or front office role, preferably in a professional services or consulting environment
• Strong verbal and written communication skills in German and English
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
• Professional appearance and demeanor
• Ability to multitask and prioritize in a fast-paced, client-facing environment
• High level of discretion and confidentiality
• Commercial apprenticeship or work experience required
• Interest in learning new tasks

Preferred Qualifications:

• Experience with CRM or scheduling software (e.g., Salesforce, Outlook)
• Familiarity with consulting industry norms and client service expectations
• Multilingual skills are a plus

Benefits:

• Attractive salary + profit sharing: We value your performance
• Flexible working hours: Individual organisation of your working day
• 30 days of holiday: Generous time off for your work-life balance
• Company pension scheme: For a secure future
• Deutschland-Ticket: Sustainable travel within the country
• Job bike programme: Sustainable mobility option
• EGYM Wellpass: Access to 8,000 sports and wellness facilities
• Additional benefits: Mindsurance, workplace glasses, corporate benefits and more

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Summary

• Location: Frankfurt, Germany