Be empowered.

• Begin: Personalised onboarding program & staff accommodation subject to availability to support your start
• Belong: A family-like and diverse team from various nations, with flat hierarchies and different areas of expertise, where people support each other and learn from one another
• Become : Wide range of internal & external training opportunities, individual development plans, excellent career prospects, and transfer options to our sister hotels
• Be connected: Numerous employee events and team-building activities to strengthen our "Team Spirit”
• Be honored: Holiday and Christmas bonuses, discounted parking, travel cost subsidies, appreciation rewards, employee referral program, discounted stays and F&B discounts at over 9,400 Marriott hotels worldwide
• Be well: Various wellbeing and (mental) health offerings, Serve360 initiatives, healthy meals in our staff restaurant, and many opportunities for social engagement

Be you.

At our dual-brand hotel "Sheraton & Marriott Frankfurt Airport Hotel,” two premium brands come together to form one employer! You’ve found your passion for guest service and event hospitality? Then join us as Guest Service Agent – Banquet Reception (m/f/d) and become part of our Banquet and Events Team. Two brands – endless possibilities!

Your key responsibilities include:

• Welcome and host our event and conference guests
• Ensure guest satisfaction throughout the banquet and event areas
• Fulfill individual guest requests during events
• Act as the primary contact person for organizers regarding last-minute changes and communicate them to the banquet team
• Create menu cards and signage for events
• Deliver exceptional service experiences together with the team

Be able.

• Eagerness to grow, learn, and be part of a family-like and ambitious team
• Calm and confident even in high-pressure situations or with special guest requests
• Hospitality mindset is key – whether you're experienced or just starting out
• Strong communication skills in German and English; additional languages are a plus

Be connected.

We’re excited to hear from you!
Once your application reaches us, we’ll get back to you.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and maintaining an inclusive culture that puts people first. We are committed to non-discrimination on any protected basis, such as disability, origin, religion, sexual orientation or any other basis covered by applicable law.

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When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.