Position description

Type of assignment

Full-time Regular

Function

Support function - Business Development

Job title

Regional Key Account Manager - Pharma & Healthcare (m/f/x)

Job description

• Developing and maintaining strategic relationships with pharmaceutical and healthcare key accounts, ensuring strict adherence to GDP standards,
• Driving business growth in the Pharma & Healthcare sector with a strong emphasis on cold chain logistics and temperature-controlled solutions,
• Acting as the primary liaison for pharma customers, coordinating with internal teams to guarantee service excellence and regulatory compliance,
• Leading and supporting national account managers to strengthen customer relationships and expanding cold chain capabilities regionally.
• Generating high-quality sales leads for global network, focusing on pharma-specific certifications (CEIV, GDP) and cold chain expertise,
• Managing tender processes for pharma accounts, ensuring accurate handover of compliance documentation and cold chain requirements,
• Collaborating with Lines of Business and Business Solutions to develop tailored value propositions for pharmaceutical clients, including risk management and temperature-sensitive supply chain optimization,
• Developing strong customer relationships in line with customer needs based on a portfolio of Regional Key Accounts,
• Identifying and cultivating new business opportunities to expand regional presence and influence,
• Serving as the key contact for customers and cooperating with other departments to ensure optimum customer service,
• Functionally leading a team of national account managers to grow customer relationships,
• Allocating tenders to the correct team in line with the tender process and ensuring proper hand-over of customer information.

Applicant's profile

• Master's or Bachelor's Degree in Business Administration, Sales Management, Logistics or a related field,
• 5 to 7 years of professional experience in account management with proven success in Pharma & Healthcare Logistics,
• Demonstrated expertise in cold chain logistics, temperature-controlled transport, and GDP compliance,
• Strong negotiation skills and proactive approach to market development,
• Experience in concept sales and understanding of healthcare customer psychology and purchasing patterns,
• Fluent in English; additional European languages are a plus,
• Willing to travel.

Working time (%)

100