• Drive strategic initiatives and process improvement projects end-to-end with a focus on scalability and risk mitigation.

• Identify inefficiencies, propose solutions, and implement best practices to enhance day-to-day operations.

• Work closely with product, tech, and other stakeholders to ensure seamless operational readiness for new product launches.

• Design and execute robust test plans for new processes and products; identify gaps and implement enhancements.

• Assist the Head of Operations in designing and implementing a new team structure to support scale and efficiency.

• Collaborate with internal teams (Product, Payment Operations, Risk, Compliance, Finance, etc.) to understand task ownership and identify opportunities for centralisation.

• Use SQL and analytics tools to extract insights, monitor KPIs, and support data-driven decision making.

• Bachelor's degree in Business Administration, Finance, Economics, or a related field.
• 4–6+ years of experience in operations, business analysis, or project management, ideally within fintech, banking, or a fast-paced tech environment.
• Strong hands-on experience with SQL and data analytics tools (e.g. Excel, Looker).
• Proven experience in process optimisation, project delivery, and stakeholder management.
• Excellent communication and interpersonal skills; able to engage and influence across levels and functions.
• Self-starter attitude, comfortable working in ambiguity and a fast-moving environment.

• Employee Development Budget of €2,000 and access to Babbel for continuous learning.
• Exciting cooperation partners and projects in the banking and Start-Up environment.
• A fully cloud-based Banking-as-a-Service Platform.
• Company-wide use of industry-leading tools for analysis, development, communication and collaboration such as AWS Stack, Splunk, GSUITE, Slack, Atlassian Suite (Jira, Confluence, Trello) and many more.
• Dynamic environment, a hands-on mentality and agile ways of working.
• Flexible working hours and 30 days holiday plus Christmas Eve and New Year's Eve off.
• Collegiality and a supportive learning environment.
• Promotion of company pension schemes and capital-forming payments (vermögenswirksame Leistungen).
• We subsidize the Deutschland Ticket with €25 per month.
• Love cycling? With JobRad, lease the bike of your choice and enjoy tax savings, plus Raisin covers your monthly insurance costs
• A diverse team of experts to learn from and to inspire each other.

Raisin is the trailblazer in the savings and investment space. Founded in 2012, the fintech company started by opening the $95+ trillion deposits and investments market of the European Union, the United Kingdom and the United States to consumers.

Today, Raisin serves more than one million customers in these three markets, offering savings products as well as investment and pension products. This makes the Berlin-based fintech one of the leading global savings and investments marketplaces. Savers get a wider choice of attractive products with the ability to move their money freely. In addition, financial service providers get best-in-class marketplace solutions for their customers, and banks get better access to retail funding.

Raisin operates its own B2C marketplaces in Europe and the U.S. In Germany, the company offers ETF-based investment and retirement products in addition to savings products. Raisin works with over 400 banks and financial service providers from over 30 countries

We are backed by renowned international investors such as b2venture, Deutsche Bank, Goldman Sachs, Greycroft, Headline, Index Ventures, Latitude Ventures, Orange Ventures, PayPal Ventures, Top Tier Capital Partners, Ribbit Capital, Vitruvian Partners and M&G.

At Raisin, we care about each other and it is one of our top priorities to foster an open and caring environment in which everyone feels welcome and comfortable. Our culture is strongly driven by our ambitious team, which connects more than 75 different nationalities.

In total, we have 8 offices across the world: Berlin, Frankfurt, Hamburg, Madrid, Manchester, Munich, New York and Salt Lake City.

We also think it’s important to take the time to celebrate our hard work and achievements together, with events like our yearly summer and winter party, as well as a couple of smaller get-togethers.