Location: Geneva, Switzerland
Type: Permanent position via Experis SA

The Opportunity
For one of our leading international partners, we are looking for an experienced IT Infrastructure & Support Engineer to join a dynamic global environment. This role combines hands-on infrastructure management, vendor coordination, user support, and participation in global IT projects.

Key Responsibilities:

• Manage external IT vendors to meet service level agreements and ensure smooth daily operations.

• Coordinate local IT support activities (network, telephony, conference rooms, desktops, mobile devices).

• Handle incident management, troubleshoot complex IT issues, and coordinate resolution.

• Support the rollout of global IT projects and drive local change management.

• Ensure compliance with internal quality and audit standards.

• Support users with Microsoft 365 suite, Teams, Power Apps, and Power BI.

• Provide IT consultancy to business stakeholders and promote technology adoption.

Your Profile:

• Degree in IT, Computer Science or equivalent experience.

• 2+ years of experience in IT infrastructure or support roles.

• Strong communication and coordination skills.

• Solid knowledge of Microsoft 365 and collaboration platforms.

• Experience working in regulated or compliance-driven environments is an advantage.

• Familiarity with ITIL principles and IT service delivery processes.

• Fluent in English (spoken and written); any additional language is a plus.

• Customer-focused, solution-oriented mindset with strong problem-solving skills.

Why Join?

• High-visibility role within global projects.

• Work in an international, multicultural environment.

• Opportunity to develop both technical and soft skills.

• Stable, long-term career opportunity with diverse challenges.