Responsibilities

• Lead and develop a team of Salesforce administrators, fostering collaboration and high performance

• Oversee the administration, optimization, and continuous improvement of the CRM system across Sales and Service

• Provide support and training to end-users, ensuring effective use of CRM functionalities

• Manage system issues, enhancement requests, and coordinate with IT to implement improvements

• Collaborate with stakeholders to align CRM processes with business needs

• Monitor and report on CRM data quality and KPIs to support decision-making

• Participate in projects related to business process mapping, system improvements, and digital transformation initiatives

• Partner with leadership to develop and implement CRM strategies that enhance customer engagement

• You have a degree in the field of business administration or related field with extensive global experience or similar

• You have s everal years of sales experience, combined with strong leadership skills and experience in managing international teams

• Excellent communication and interpersonal skills for effective stakeholder management

• Fluent English is a must, additional languages are an advantage

• Proficiency in CRM systems, particularly Salesforce, with a focus on system administration and user support

• Experience in project management and process improvement initiatives

• Analytical skills for reporting and data analysis

• Innovative and disruptive mindset with strong project management, presentation, and negotiation skills

What offer

As a growing global life science company , stock listed on the MDAX, Sartorius offers a wide range of Benefits:

• Personal and Professional Development: Mentoring, leadership programs, Talent Talks, internal seminar offerings, coaching for managers

• Work life balance: Remote options, flextime, flexible work schedules, sabbaticals

• Large, modern campus: Open office spaces, terraces, company restaurant with vegetarian and vegan options, cozy Italian bistro with ice cream sales, fitness studio and daycare center

• Making an impact right from the start: Comprehensive onboarding, including a virtual online platform even before joining, Welcome Workshops, "buddy" as point of contact

• Welcoming Culture: Mutual support, teamspirit and international collaboration; communities on numerous topics, such as coaching, agile working and business women network

We support diversity and inclusion and welcome applications from people of all nationalities, genders, sexual orientations, religions, ages, disabilities and cultural backgrounds.