At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

What you'll do

As a working student (f/m/d) in the Customer Experience (CX) Customer Success team, you’ll play a key role in supporting our mission to help customers in the consumer goods and retail industry get the most value from their SAP solutions. You’ll work closely with customer success managers to prepare impactful presentations for both internal and customer-facing meetings, ensuring our messaging is clear, engaging, and aligned with customer needs.

You’ll contribute to content creation that supports our communication strategy—ranging from internal updates to customer-facing materials. You’ll also assist in planning and organizing events for customers and partners, and have the opportunity to participate in these events, gaining valuable exposure to real-world customer engagement.

Occasionally, you’ll dive into internal reporting tools to help analyze revenue data, supporting strategic decision-making with accurate insights. Your work will directly contribute to building strong customer relationships and driving success across the team.

What you bring

• Student (f/m/d) at a university or university of applied sciences, ideally in business, communications, marketing, or a related field.
• Strong skills in PowerPoint and a good eye for visual storytelling.
• Comfortable working with Excel and analyzing basic data sets.
• Fluent in English and German.
• Ability to work independently and manage multiple tasks in parallel.

You’re a team player with a proactive mindset and a passion for communication. You enjoy creating content that resonates with different audiences and are curious about how businesses build lasting relationships with their customers. Experience with event planning or customer engagement is a plus, but not required.

Meet your team

You’ll be part of the Customer Experience (CX) Customer Success team for the Middle and Eastern Europe region—a group of passionate professionals working across various countries to support our customers in the consumer goods and retail industry. Our mission is to help them unlock the full potential of SAP CX solutions and achieve outstanding business outcomes.

We work closely with our customers to support them throughout their journey—from onboarding and adoption to go-lives and beyond. Our daily work includes analyzing product usage, planning and attending customer events, identifying growth opportunities, and continuously expanding our knowledge of the SAP product landscape. You’ll join a friendly, open, and supportive team that values collaboration, curiosity, and customer success.

Your set of application documents should contain a cover letter, a resume in table form, school leaving certificates, certificate of enrollment, current university transcript of records, copies of any academic degrees already earned, and if available, references from former employers (including internships). Please also describe your experience and skills in foreign languages and computer programs / programming languages.

This is a SAP global, strategic, paid working student position that provides students with opportunities to find purpose in their careers.

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Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.