Junior IT Administrator (w/m/d)

• Handle employee onboarding and offboarding processes, ensuring smooth integration and departure procedures.
• Manage user accounts, permissions, and access levels using Azure AD and Microsoft Exchange.
• Provide daily IT support, including troubleshooting login issues, password resets, and Multi-Factor Authentication (MFA).
• Set up, configure, and maintain hardware and software to ensure optimal workplace efficiency.
• Purchase IT equipment, manage inventory, and maintain asset tracking records.
• Maintain cleanliness, organization, and operational efficiency of office IT equipment.
• Provide first-level support for Atlassian products, including Jira and Confluence.
• Utilize Remote Monitoring & Management (RMM) solutions, specifically Datto and NinjaOne.

• First years of relevant IT administration or helpdesk experience.
• Proficiency with Azure Active Directory, Microsoft 365, Microsoft Exchange, and remote device management tools (Datto, NinjaOne).
• Familiarity with Atlassian Jira and Confluence administration.
• Strong experience with Windows environments; familiarity with MacOS is a plus.
• Excellent problem-solving, communication, and documentation skills.
• Basic understanding of networking concepts and cyber security principles.
• Ability to maintain and organize IT asset inventories accurately.
• German language proficiency is advantageous, English is a must.

• Office in Hamburg´s city center
• Free barista service and regular office breakfasts & after works
• Travel benefits and discounts
• Contributory pension scheme
• Regular company and team events