(m/w/d) – Vollzeit

LOCATION: Hamburg, Stuttgart (hybrid remote possible)

START: Immediately

Take responsibility for our entire marketing, communications and PR. Be our strategic head and at the same time our operational implementation ace in a seed phase where hands-on mentality is crucial!

Blockbrain is an innovative DeepTech startup, backed by leading VCs, that is revolutionizing the way companies manage their knowledge. Our mission is to help companies leverage their most valuable competitive advantage – their pooled knowledge – while ensuring the highest level of data security. Our platform "Knowledge Bots” combines state-of-the-art AI with extensive data processing technologies to make knowledge efficiently available in teams and automate work processes. As a no-code SaaS solution, our platform enables customers to create personalized knowledge bots without technical expertise – we call this Knowledge Process Augmentation (KPA). Founded by a team of serial entrepreneurs and technology experts, Blockbrain is characterized by expertise in AI, B2B SaaS, big data, process automation and cybersecurity. Our security-first philosophy enables us to provide pioneering support to companies in utilizing and securing their intellectual capital in a data-driven world.

Wir suchen einen ehrgeizigen Problemlöser und ergebnisorientierten Client Success Manager & Solution Expert, um Beziehungen zu unseren wertvollsten Kunden, hauptsächlich mittelständischen Unternehmen in der DACH-Region, zu pflegen und auszubauen. Du wirst eine entscheidende Rolle dabei spielen, die Bedürfnisse der Kunden zu verstehen, maßgeschneiderte Lösungen vorzuschlagen, umfangreiches Produktwissen zu nutzen und den Erfolg der Kunden mit unserer KI-Plattform sicherzustellen.

Strategie & Konzeption

• Entwicklung und Implementierung einer ganzheitlichen Marketing-, Kommunikations- und PR-Strategie.
• Aufbau einer klaren Markenpositionierung und Botschaft für unsere Zielgruppen.

Operative Umsetzung

• Hands-on-Umsetzung aller Maßnahmen (Content-Erstellung, Kampagnen, Website, SEO, Social Media etc.).
• Steuerung und Koordination von unterstützendem Personal (z. B. Interns, Offshore-Kollegen) sowie enge Zusammenarbeit mit den Gründern.

Kanalmanagement & Testing

• Identifikation, Aufbau und ständige Optimierung relevanter Kommunikations- und Marketingkanäle (z. B. LinkedIn, Website, PR-Plattformen).
• Hypothesengestützte Tests und datengetriebene Entscheidungen, um schnell herauszufinden, wo unsere Botschaften am besten wirken.

Content & Materialien

• Entwicklung und Pflege einer durchgängigen Content-Strategie: Blogartikel, Social Media Posts, Whitepapers, One-Pager, Sales-Unterlagen, Pitch-Decks usw.
• Betreuung und kontinuierliche Optimierung unserer Website (inkl. SEO).

Abstimmung mit Vertrieb & Partnern

• Enge Zusammenarbeit mit unserem Sales-Team und dem Partner-Management, um gemeinsame Marketing- und PR-Maßnahmen zu entwickeln.
• Bereitstellung von passenden Marketing- und Vertriebsinhalten für unsere Partner.

Wachstum & Führung

• Mit steigendem Erfolg, Übernahme von Leadership-Aufgaben und Aufbau eines eigenen Marketing-Teams.

• Experience: Several years of professional experience in marketing, communications or PR, ideally in a B2B tech, SaaS or startup environment.
• Generalist: You have mastered the entire spectrum of marketing – from strategic planning to operational implementation.
• Analytical thinking: You make decisions based on data and insights.
• Strong communication skills: Excellent German and English language skills and a convincing manner.
• Hands-on mentality: You are prepared to work independently and pragmatically in a seed phase.
• Tech affinity: You have an interest in AI, SaaS or data-driven technologies.
• Organizational talent: You structure projects confidently and meet deadlines.

Join a fast-growing company at the forefront of AI-powered knowledge management.

• Responsibilities: Decisive involvement in company development and close collaboration with successful founders and tech experts.
• Flexibility: Hybrid remote work and flexible working hours.
• Culture: Flat hierarchies, direct exchange of knowledge and short decision-making paths.
• Internationality: Global environment including regular team events.
• Remuneration: Competitive salary with a performance-related component.

If you are passionate about contributing to our mission and want to shape marketing and communication in a growing DeepTech AI startup, we look forward to receiving your application. Please send your CV and a short letter of motivation to: mathias@theblockbrain.io

Blockbrain is an equal opportunities employer. We celebrate diversity and are committed to an inclusive working environment.