• Taking over the reliable operation of one of our customer systems, including the improvement and automation of related environments.
• Acting as an interface between the DevOps team, our customers, and 1st & 2nd level support providers.
• Maintaining, continuously improving, and monitoring the IT system architectures and cloud platforms of our customer, using tools such as Kibana, Grafana, or AWS CloudWatch.
• Participating in the 24/7 on-call duty rotation.
• Creating runbooks for standardized troubleshooting.
• Building a holistic application management approach, including customer-oriented IT support, performance monitoring, and root cause analysis.
• Managing and monitoring application requirements, conditions, and processes.

• A degree in Business Informatics, Computer Science, or a related field, alternatively a completed vocational training in the IT environment with relevant professional experience.
• Solid experience in IT infrastructure and initial knowledge in IT services and/or DevOps environments.
• Experience in developing and analyzing monitoring & logging systems (e.g., Dynatrace, Grafana, DataDog, Kibana, etc.).
• First project management experience, ideally in agile software development.
• Strong communication skills and a structured way of working.
• Efficient, results-oriented work style combined with a strong service and customer orientation.
• Initial cloud experience (AWS and Azure) is a plus.
• Very good English and Portuguese language skills (C1); German is a plus but not required.
• We are also open to motivated and committed graduates who are eager to learn, grow, and take on responsibility in this area.

• Comprehensive onboarding and individual mentoring.
• Remote work option.
• Work-life balance and flexible working hours.
• Personal and professional development opportunities.
• Modern workplace and pleasant working atmosphere with close collaboration.
• Exciting and challenging customer projects as well as diverse tasks.
• Appreciative work environment with a positive error culture.
• Free choice of hardware between Mac and Windows.

The company's history begins in 2014 with the founding of XIBIX Solutions GmbH as a startup in IT in Unterschleißheim, located in northern Munich. Since then, we have grown significantly and continue to have ambitious plans for the future! For this purpose, we are looking for motivated employees in all areas for the entire XIBIX IT Group at our locations in Hamburg, Munich, Constance, Landshut, and Nuremberg, as well as for remote positions.

At XIBIX, we have doers, creatives, and experts who delight our clients with innovative solutions and enjoy trying out new things. With our passion for cloud technologies, we aim to make national and international companies fit for the digital future as cloud engineers.

If you have any further questions, feel free to check out our website ( https://www.xibix.de/workatxibix ) or contact us via email at recruiting@xibix.de !