For our customer in Hamburg, we need a storage consultant at least 4 days per week onsite starting asap.

Contract will be until end of the year and most probably extend afterwards on yearly basis.

The requirements for the role are as follows:

Role is in direct contact with customer stakeholders and transnational teams.

Need to be a team player, with strong communication, collaboration, active listening, and problem-solving skills.

Need to be creative, innovative when possible and conservative when required.

Need to always have a deep attention to customer information as most of them are confidential.

Fluent English is mandatory as all meetings/calls/emails/documentations are done in English.

French and German are optional.

Implementing of new solutions, updates, improvements (SAN Switches, SAN Storage, Tooling, Certificates)

Implement POCs to validate new feature, new tooling before going to production

Write associate documentation for process and usage

Project Support

Implement hardware and software solutions not covered by 3rd party operational teams

Participate to storage architecture design

Storage architecture design support

Architecture validation support

Expertise on any configuration change regarding SAN Switches, 3PAR, Primera, Alletra

Support to External Support Provider teams (third party operational teams)

Broadcom SAN: L3+

HPE 3PAR/Primera/Alletra: L3+

Deep practical administrative knowledge of 3PAR/Primera/Alletra/Brocade on production customer environment including

Tunings, Improvements, Optimizations and Best Practice Validations

High Availability Configurations

Migrations (Peer Motion on Storage, SAN Switch Technology Refresh, Software Solutions)

Zonings

Support of Obsolescence Management (Planning, Architecture..)

Performance review of Storage and Switches

Analysis of performance

Understanding KPIs and Thresholds

Provide solutions

Understanding of which actions will improve performance related situations

Implement solutions (QOS ..)

Develop and present optimizations to Operational Teams and being able to implement those solutions as well

Incident management (support complex incident analyses)

Problem Management (support investigation of problem root cause)

Incident creation to customer or HPE when needed

Support to all teams involved

Scope can be performance, outages, data access of all the SAN Network and Storage components

Work on operation technical documentation for support teams

Best practices documentation alignment and validation

SAN Switches and Storage deployment setup

Specific tools configurations and deployment

Operational process (monitoring, performance, fine tuning,..)

Link to all DC teams (network, DC … )

Support purchaser project staff

Capacity management

Understanding of KPIs and Thresholds

Develop and present optimizations to Operational Teams and being able to implement those solutions as well

Alignment with HW Vendor roadmap and internal customer project requests

Customer stock management

Hardware installation follow-up

Implementation in DataCenter follow-up

Provide reporting (performance and capacity)

Creation/support of multi-sources reports for management, operational teams, architecture teams using:

SSMC / SANNav and Tableau

Unix development (shell, perl, html, php, mysql, python)

3PAR/Primera/Alletra and Broadcom CLI and GUI

RestAPI for SAN products and customer CMDB

Knowledge in Arxview from ArxScan, Tableau Server and Tableau Desktop

Technical Skills required:

3PAR / Primera / Alletra, Brocade, SSMC, SANnav, Arxview, Tableau

Scripting: Bash, Python, Perl, MySql, PHP, RestAPI

Basic Knowledge for IRS, VMware, Hyper-V, Linux, Windows, Proliant, SSL Certificates

Technologies used at customer:

ServiceNow, Qlik, Google Suite, Confluence, DCIM, BMC Patrol/Zabbix, KMS