For our Global Business Process Excellence Department, we are looking for a Senior Project Manager Invoice-To-Cash (f/m/d).

As a Senior Project Manager Invoice-To-Cash, you will be responsible for the identification of gaps between existing processes and the global business processes defined by the Global Process Owner (GPO) as well as for launching and monitoring process improvement initiatives.

In this role, you will provide vital support to the GPO throughout the I2C harmonization process, ensuring alignment and consistency across systems. You will actively contribute to the further rollout of the I2C template, assisting in the smooth integration of new functionalities and processes. A key aspect of your responsibilities will involve facilitating Change Management initiatives, helping teams adapt to evolving workflows and priorities. Additionally, you will support the centralization of I2C tasks, promoting operational efficiency and streamlined practices across the organization.

This position is located in Heidelberg and you will report to the Director Projects and Business Process Excellence.

YOUR NEXT CHALLENGE

• Oversee the complete Invoice-to-Cash cycle, from customer invoice creation incl. local eInvoice processes to open item reconciliation in conjunction with electronic bank statement handling, payment collection and dispute processes which are all based on the underlying customer master and credit data processes

• Close collaboration with the Global Process Owners and GBPE Team

• Proactive cooperation with the entire GBPE Team to share information, get guidance and document results

• Develop and maintain business policies which drive end-to-end processes

• Ensure compliance, standardization and harmonized processes across business lines

• Understand business user needs and processes to suggest efficient end-to-end enhancements in close alignment with the GPO, Group Departments and Digital

• Continuous Improvement approach to proactively identify opportunities for process enhancements, technology adoption, and policy updates

• Launching projects to identify best practices and to transfer the best-in-class solutions to local SSCs and International Business Service Center in UK.

• Communicate and facilitate discussions with all parties involved, prepare and hold presentations to drive solutions on proposed features and functionalities

• Work with IT teams to ensure good fit to existing Infrastructure technologies and applications (where applicable), to obtain project budgets

• Ensure the delivery of high-quality transactions and master data processes

• Willingness to travel to business offices as appropriate and as necessary

• Deliver process related key user training

• Rollout / support of process related software tools

YOUR PROFILE

• Education/Qualification

• University degree

• Minimum 10 years of relevant business process experience, with a focus on invoice to cash, credit management and customer master data management. Demonstrable track record in implementing and optimizing financial supply chain processes

• Consulting Experience: Prior experience in consulting, either as part of a consulting firm or providing internal advisory services within an organization, is an advantage

• High IT affinity and skills required, especially SAP ECC and ideally in SAP S/4HANA, other specific Invoice-to-Cash solutions and workflow systems

• Business Competence

• Experience managing or participating in complex, cross-functional projects, preferably with exposure to process improvement and change management methodologies

• Understanding of supply chain finance tools and requests such as factoring, dynamic credit limit and risk indicator determination, automation in open item settlement, integration of state-of-the-art payment processes, Customer e-Invoicing and master data governance processes

• Excellent process knowledge in Invoice-to-Cash (accounts receivable, credit management)

• Fluent in English, with excellent verbal and written communication skills. Additional language skills are a plus but not required

• Comfortable with ERP systems, BI tools, and MS Office suite. Capacity to learn and adopt new technologies relevant to financial process management

• Strong aptitude for data analysis, problem-solving, and synthesizing information from multiple sources to inform decision-making and strategy

• Soft skills

• Strong stakeholder management, negotiation, and collaboration skills. Ability to work in multicultural environments and adapt communication styles as needed

• Experience working in multinational or matrix organizations

• Ability to work effectively with cross-functional teams, fostering trust and cooperation

• Management Skills

• Ability to plan, execute, and monitor complex projects involving multiple stakeholders and tight deadlines

• Concentration on results, control and process efficiency

• Fast and consistent implementation of decisions

• Proven change management experience

• Ability to assess complex problems, consider alternative solutions, and implement effective action plans

• Leadership Skills

• Ability to persuade senior leadership and foster agreement across diverse organizational units

• Excellent written and verbal communication skills for presenting I2C concepts to diverse audiences

OUR OFFER

We are convinced that only those who successfully realize their personal goals can also fully contribute professionally. That's why we offer you attractive benefits, such as:

• Flexible working time models with up to 50% remote working within Germany

• 30 vacation days plus additional special vacation days

• Attractive compensation with profit share/bonus, Christmas, and vacation payment

• Multiple learning & development options: support of job-related further training, various technical and leadership development programs

• JobTicket, JobBike and further special conditions and discounts for e.g., gyms

• Company fitness room, various sports classes, health, and prevention campaigns

• Individual onboarding with buddy program as well as various networking initiatives (Network of Women, International Network etc.)

• Modern headquarters next to the river Neckar with ergonomic workplaces and height-adjustable desks

• Canteen with discounted and healthy meals

• Bicycle and underground parking with charging stations – for e-bike and car