Key Responsibilities:

Technical Key Responsibilities:

• Design and deploy network solutions (LAN, WLAN, WAN) for new sites and projects.

• Establish and enforce global network standards and policies.

• Maintain expertise and documentation for core technologies, including Cisco-based infrastructure and physical/cloud firewall platforms (e.g., Zscaler, Checkpoint).

• Collaborate with and provide technical guidance to the network operations team to ensure service stability.

• Proven experience managing network configuration standards and large-scale deployments.

• Strong technical knowledge of relevant infrastructure platforms and tools.

• Solid understanding of ITIL Change and Release Management processes.

• Skilled in vendor management, governance, and risk mitigation.

Specialist advice

• Actively maintains knowledge in one or more identifiable specialisms.

• Provides detailed and specific advice regarding the application of their specialism(s) to the organization’s planning and operations.

• Recognizes and identifies the boundaries of their own specialist knowledge.

• Collaborates with other specialists, where appropriate, to ensure advice given is appropriate to the needs of the organization.

Emerging technology monitoring

• Supports monitoring of the external environment and assessment of emerging technologies to evaluate the potential impacts, threats, and opportunities to the organization.

• Contributes to the creation of reports, technology road mapping and the sharing of knowledge and insights.

Programming/software engineering

• Designs, codes, verifies, tests, documents, amends, and refactors complex programs/scripts and integration software services.

• Contributes to selection of the software development approach for projects, selecting appropriately from predictive (plan-driven) approaches or adaptive (iterative/agile) approaches.

• Applies agreed standards and tools, to achieve well-engineered outcomes.

• Participates in reviews of own work and leads reviews of colleagues' work.

System design

• Designs components using appropriate modelling techniques following agreed architectures, design standards, patterns, and methodology.

• Identifies and evaluates alternative design options and trade-offs.

• Creates multiple design views to address the concerns of the different stakeholders of the architecture and to handle both functional and non-functional requirements.

• Models, simulates, or prototypes the behavior of proposed systems components to enable approval by stakeholders.

• Produces detailed design specification to form the basis for construction of systems. Reviews, verifies, and improves own designs against specifications.

Database design

• Develops and maintains specialist knowledge of database and data warehouse concepts, design principles, architectures, software, and facilities.

• Assesses proposed changes to object/data structures, to evaluate alternative options.

• Implements physical database designs to support transactional data requirements for performance and availability.

• Implements data warehouse designs that support demands for business intelligence and data analytics.

Testing

• Reviews requirements and specifications and defines test conditions.

• Designs test cases and test scripts under own direction, mapping back to pre-determined criteria, recording and reporting outcomes.

• Analyses and reports test activities and results.

• Identifies and reports issues and risks associated with own work.

Systems integration and build

• Defines the software modules needed for an integration build and produces a build definition for each generation of the software.

• Accepts completed software modules, ensuring that they meet defined criteria.

• Produces software builds from software source code for loading onto target hardware.

• Configures the hardware and software environment as required by the system being integrated.

• Produces integration test specifications, conducts tests and records and reports on outcomes.

• Diagnoses faults and records and reports on the results of tests. Produces system integration reports.

Porting/software configuration

• Configures software and equipment and tests platform-specific versions of one or more software products.

• Reports the outcome of testing and identifies potential improvements to the process and to the software products according to agreed designs and standards.

Service level management

• Performs defined tasks to monitor service delivery against service level agreements and maintains records of relevant information.

• Analyses service records against agreed service levels regularly to identify actions required to maintain or improve levels of service, and initiates or reports these actions.

Release and deployment

• Assesses and analyses release components.

• Provides input to scheduling.

• Carries out the builds and tests in coordination with testers and component specialists maintaining and administering the tools and methods – manual or automatic - and ensuring, where possible, information exchange with configuration management.

• Ensures release processes and procedures are maintained.

Key Relationships:

• Business Stakeholder / User

• Business Consultant / Analysts

• Platform & Software Engineers

• Solution Architects

• IT Infrastructure

• IT Security

• Four-year college or university degree with focus on IT or related areas, or equivalent combination of education and experience

• Proficient spoken and written command of English

• At least 5-year experience in IT

• 2 years of experience in relevant area

• 1 year of experience in team management

• Understanding of different culture

• Participated in projects with people from other functions/markets