IT Service Management System Controller
IT Service Management System Controller
IT Service Management System Controller
IT Service Management System Controller
Die Schweizerische Post
Transport, Logistik
hub locations and home office, start date: 01.01.2026
- Verifizierte Job-Anzeige
- Art der Anstellung: Teilzeit
- 88.000 CHF – 110.000 CHF (von XING geschätzt)
- Vor Ort
- Zu den Ersten gehören
IT Service Management System Controller
Über diesen Job
How you make a difference
- In this role, you develop process-oriented culture and governance in an increasingly agile environment.
- You take a holistic view of analysing, coordinating and optimizing IT service processes and their internal and external interfaces.
- You support process owners, management and specialist units with the continuous improvement of processes.
- You are responsible for the further development of I/T's service management system (SMS) and for ensuring ISO 20000 certification.
- You are also responsible for the technical management of a small team as well as a virtual community in the Service Management unit.
- In close coordination with the IT strategy and management systems for information security and business continuity, you are responsible for key performance indicator measurement, maturity level measurement and reporting.
What you have to offer
- You have a degree in informatics, business informatics, business administration or equivalent advanced training.
- Your professional background includes experience with ISO standards, process management and agile frameworks such as SAFe.
- Thanks to your experience working in major corporations, you are familiar with complex decision-making processes and have strong communication skills.
- You are open to new ideas, take the initiative and ideally have experience in a consulting environment.
- You are comfortable in a dynamic IT environment and enjoy tackling organizational challenges.
- You are able to persuade managers and process managers of the benefits of the management system as well as support them effectively in their roles.
- You also have an excellent command of German and English.
The team day takes place once a week in Bern.
What we have to offer
- 6 weeks' holiday
- Parental Leave
- Mobile and flexible working
- Support with basic and advanced training
Markus Herren
Governance & Security Cluster Lead
Governance & Security Cluster Lead
Gehalts-Prognose
Bewertung von Mitarbeitenden
Gesamtbewertung
Basierend auf 1.802 BewertungenVorteile für Mitarbeitende
Flexible Arbeitszeiten
Home-Office
Kantine
Restaurant-Tickets
Kinderbetreuung
Betriebliche Altersvorsorge
Barrierefreiheit
Gesundheitsmaßnahmen
Betriebsarzt
Training
Parkplatz
Günstige Anbindung
Vorteile für Mitarbeitende
Firmenwagen
Smartphone
Gewinnbeteiligung
Veranstaltungen
Privat das Internet nutzen
Hunde willkommen
Unternehmenskultur
Unternehmenskultur
1802 Mitarbeitende haben abgestimmt: Sie bewerten die Unternehmenskultur bei Die Schweizerische Post als ausgeglichen zwischen traditionell und modern.Dies stimmt ungefähr mit dem Branchen-Durchschnitt überein.