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Region NCE > SBU NCE Service > Troubleshooting

Turbine Operations Central is a sub department of Technical Operations Central, supports the Service and Construction business in Central with technical knowledge and acting as the link between R&D and these local business units.
The team consists of more than 40 team members. The main areas of support are turbine troubleshooting and software support.

Responsibilities

You will be leading a cross-border team of experts and you will be the one point of contact for any type of Turbine operations issues in Service Central. Further, your primary responsibilities will include:

• Strive to offer Turbine Support to the Central Service department aimed at promoting the highest level of customer satisfaction for all parties involved
• Lead and motivate your team to perform remote solutions efficiently and effectively
• Enable your team to work in a matrix and cross-regional organization and establish/share best practice within the functions
• Continuous optimization of processes and workflows in Turbine Operations Central
• Conduct both managerial and technical supervision of the Central Technical Support Engineers and the leading members of support teams, promoting continuous skill development within the team
• Communication, implementation and tracking of regional as well as global projects, such as strategy, harmonization and cost-out initiatives, deliver input for CIM initiatives and optimizations, reduction of downtimes on turbines
• Development, introduction and monitoring of global initiatives such as lean management, cost reduction, platform management, etc.

The ideal candidate is expected to have the following qualifications:

• Bachelor's degree in engineering with previous experience in a support management role
• 5+ years of experience in a technical support organization with a high customer focus
• Experience in building up a tier-structured technical function and in optimizing multiple interfaces
• Experience in project management and systematized problem-solving methodology (e.g. 8D or DMAIC)
• Fluency in both German and English, spoken and written

• Well-organized and methodical approach to your work and a pragmatical attitude to your problem-solving
• Shows impressive interpersonal aptitude and an appreciation for cultural diversity, allowing for productive collaboration across global teams
• A convincing and motivating communicator
• Displays commendable leadership traits and the willingness to navigate diverse environments. Leading by example and willing to make the necessary decisions with limited supervision
• Performs well in an organization that requires swift decision-making under tight schedules
• Good organizational skills and the ability to handle critical knowledge with confidentiality

What we offer

We present an engaging position with ample chances for both professional development and personal enrichment in a stimulating workplace at a respected wind turbine producer. You will be part of an international work environment, where we highlight the significance of initiative, trustworthiness, and the perfect synthesis of creativity and quality in all our projects.
You will become part of a team of skilled colleagues who are focused on wind energy. We have a good atmosphere within the department, and everyone is prepared to support when needed. You will have the opportunity to develop a career in a global company within a very interesting industry. We offer an attractive salary and benefits package.
Come join us and you will be part of an international organization with opportunities

Additional information

The position will be based in our office in Husum, Germany where the team is located. If the above matches your skills and qualifications, please apply no later than August 10th 2025. Applications are handled on an ongoing basis. Please note: we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to the advertised closing date.
We are looking to fill the position as soon as possible, so please don’t hesitate to send your application immediately. We conduct interviews on an ongoing basis and will close the position as soon as we have found a good candidate.
Please, submit your CV in English.
For more information, please contact Gernot Schelch, Director, Technical Operations Central at +436649655036.

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DEIB Statement
At Vestas, we recognise the value of diversity, equity, and inclusion in driving innovation and success. We strongly encourage individuals from all backgrounds to apply, particularly those who may hesitate due to their identity or feel they do not meet every criterion. As our CEO states, "Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry". Your unique perspective is what will help us powering the solution for a sustainable, green energy future.

About Vestas
Vestas is the energy industry’s global partner on sustainable energy solutions. We are specialised in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore.
Across the globe, we have installed more wind power than anyone else. We consider ourselves pioneers within the industry, as we continuously aim to design new solutions and technologies to create a more sustainable future for all of us. With more than 185 GW of wind power installed worldwide and 40+ years of experience in wind energy, we have an unmatched track record demonstrating our expertise within the field.
With 30,000 employees globally, we are a diverse team united by a common goal: to power the solution – today, tomorrow, and far into the future.
Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives. We also aim to give everyone equal access to opportunity.
To learn more about our company and life at Vestas, we invite you to visit our website at www.vestas.com and follow us on our social media channels. We also encourage you to join our Talent Universe to receive notifications on new and relevant postings.