Your Responsibilities:

• Develop and sustain impactful KPIs that drive excellence in service delivery, efficiency, quality, and customer experience
• Provide clear, actionable analysis to empower data-driven decisions across the organization
• Support stakeholders in understanding the importance of metrics and help explain their purpose and how they are used
• Assist with regular performance reviews (weekly, monthly, quarterly), contributing insights and ideas for improvement
• Help team members and leaders learn how to read data, find root causes, and suggest practical solutions
• Create and maintain intuitive dashboards that support KPI governance, with transparent definitions, ownership, and high data quality
• Foster accountability by monitoring commitments, tracking outcomes, and measuring progress on improvement initiatives
• Collaborate with leaders to transform performance discussions from reporting results to driving ongoing enhancement
• Proactively spot trends, risks, and opportunities, and recommend targeted actions to optimize results
  
  

Your Profile:

• Bachelor’s or Master’s degree in Business, Data Analytics, Engineering, or related field
• Good experience in business analysis, service operations, or performance management
• First experience embedding performance management into day-to-day operations and facilitating performance reviews
• Strong analytical and data visualization skills (e.g., Power BI, Tableau, Excel)
• Excellent communication and stakeholder management abilities
• Experience in industrial services, energy, or manufacturing sectors preferred
• Fluent in English; German is a strong advantage

At INNIO, w e offer a competitive salary package which is far above the requirements of the metal collective agreement in Austria. We highly value your individual qualifications and experience. As part of our recruiting process, we engage in open dialogue with you to discuss the details and ensure the best possible fit.