Description

The Team Leader (m/f/d) of the Customer Global Project Management Office (=GCPO) is responsible for establishing, leading, and continuously improving the global framework for customer project delivery. This role ensures that customer projects and programs are executed consistently, efficiently, and to the highest quality standards across all regions. The Team Leader drives governance, standardization, visibility, and accountability within the organization’s Global Project Management & Execution portfolio - enhancing customer satisfaction and operational performance.

• An innovative and international working environment
• Health We Care Program - including company sport activities
• Moving cost support for new employees in accordance with policy
• Good connections to public transport - station in direct proximity
• Transportation cost support in accordance with policy
• One of the best canteens in the area with healthy and various meals
• Attractive location in the heart of the alps which provides various outdoor sport and other leisure possibilities

Your Responsibilities:

• Develop and lead the GCPO strategy, ensuring alignment with company objectives and customer success goals
• Define and enforce Global Project Management & Execution standards, processes, tools, and methodologies
• Monitor key metrics (schedule adherence, cost performance, quality, customer satisfaction) and report regularly to executive leadership
• Identify risks, dependencies, and opportunities across projects, implementing mitigation strategies
• Ensure consistent and high-quality project delivery to global customers, from initiation through closure
• Provide strategic oversight and escalation support for high-visibility or complex customer projects
• Partner with regional and Headquater based functional teams to ensure alignment in project delivery and customer engagement practices
• Continuously assess and optimize project management processes to improve efficiency and predictability
• Drive standardization of project templates, KPIs, dashboards, and reporting mechanisms across all regions
• Implement automation and digital tools to enhance visibility and control of global project performance
• Build, lead, and mentor a global team of project and program managers
• Establish training to strengthen project management capabilities across the PM Org
• Act as the primary liaison between customer project teams and executive leadership for status, risks, and escalations
• Collaborate cross-functionally with Sales, Operations, Engineering, Finance, and Service to ensure seamless project execution
• Present portfolio insights, performance trends, and strategic recommendations to senior leadership.

Your Profile & Core Competencies:

• Bachelor’s degree in Business, Engineering, or related discipline (Master degree preferred)
• 10+ years of experience in project or program management, including 5+ years leading a global PMO or large-scale project organization
• Proven experience managing global customer-facing projects across multiple regions or business units
• Strong understanding of customer project management
• Excellent leadership, communication, and stakeholder management skills
• Background in energy business, technology, manufacturing, or professional services industries preferred
• Strategic and analytical thinking with strong customer and results orientation
• Global collaboration and cultural awareness
• Process discipline and governance
• Change management and transformation leadership
• Strong influencing and communication skills
• Willingness to travel internationally on a regular basis

At INNIO, we offer a competitive salary package which is far above the requirements of the metal collective agreement in Austria. We highly value your individual qualifications and experience. As part of our recruiting process, we engage in open dialogue with you to discuss the details and ensure the best possible fit.