Ab sofort | Full-time employee | Professional/Experienced |Remote | Germany

Become part of one of Europe's leading networks for checkout and digital marketing services. More than 2,600 European partner shops trust our high-quality e-commerce solutions to enhance their business. How? By innovatively integrating artificial intelligence into online marketing. Now it's your turn: Enrich our teams with your ideas, energy, and personality.

Customer Support for Our End Customers in DACH and Other European Countries

• You will support our end customers by handling standard inquiries about the company, our vouchers, sample readings, and other products.
• You will assist us in handling inquiries from all over Europe, with a focus on German-speaking countries.
• You will primarily handle customer inquiries via email, but also by letter or fax.
• You will be our face to our end customers and will therefore work closely with other internal teams to find ways to offer even better deals and services to our end customers.

Communication Talent (m/f/d) with Initial Experience in Customer Support

• You have excellent communication skills, are friendly and courteous.
• You have a full command of both written German and English. Your spelling and grammar are impeccable.
• You efficiently manage recurring tasks and inquiries, and thrive in a team environment, demonstrating reliability and responsibility.
• You have an affinity for online shopping and are proficient in common Microsoft Office tools.
• Ideally, you have already gained some initial experience in end customer support.

Remote Work

Flexible Working Hours

Family-friendly

Workation

30 Days of Annual Leave

Buddy Programme

Food & Drinks in the Office

Jobrad

External Training

Company Pension Scheme

1 Team. 18 Nationalities. 50% Women & 50% Men. Hundreds of Opportunities!

Our story began in 2008 in Germany: Oliver Stoll founded the company "Gutschein-Connection". This marked the start of successful growth that has made us the leading network for vouchers and special offers. In 2011, the company was renamed Sovendus, and today, Sovendus has 145 employees who have made this tremendous growth possible. This is also due to our great diversity: our teams consist of roughly equal numbers of women and men, with a total of 18 nationalities and an average age of 35. This includes not only permanent employees but also working students and interns.

IT'S A MATCH?

Do you think you’re a great fit for us and we’re a great fit for you?

Sebastian Wöhrl

Teamlead People

karriere@sovendus.com

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