Application Engineer / Technician for Technical Customer Support (m/f/d)

• Technical point of contact for key customers in the field of CODESYS products and PLC applications
• Support during the commissioning of CODESYS-based solutions and the implementation of individual customer requirements
• Independent processing and coordination of support requests via our helpdesk system
• Analysis of complex issues and provision of efficient, customized solutions
• Configuration of test systems and applications for error analysis and system optimization
• Close collaboration with our software development and quality management teams to ensure optimal solutions for our key customers
• Consulting and support for our key customers on all questions regarding our software products

• Degree in mechatronics, electrical engineering, computer science, or a comparable training with a technical background
• Experience in automation and drive technology as well as PLC programming (IEC 61131-3)
• Knowledge of network topologies, fieldbus systems, and PC technology
• Customer and service-oriented mindset and working style
• Strong communication and teamwork skills
• Good written and spoken German and English skills
• Basic knowledge of Linux systems is an advantage

• Experience a job with development opportunities and grow into complex topics.
• Look forward to challenging tasks and contribute to the most successful hardware-independent automation software on the market.
• Gain experience with future-oriented technologies and get to know the world of Industry 4.0, IIoT and virtual control systems.
• Experience teamwork with agile development processes and use modern organizational structures regarding release management and continuous integration.
• Enjoy working in an international environment, because CODESYS is used worldwide.
• Take advantage of benefits such as bicycle leasing, charging stations for e-cars and e-bikes, company fitness with "EGYM Wellpass” and free language courses.
• Benefit from our mobile office regulation.