At ilert, we help companies keep their always-on digital services resilient and responsive. Our AI-first platform powers IT teams with comprehensive incident management capabilities to detect, respond, and resolve incidents before customers ever notice.

We’ve done the hardest part already: built something people love. Hundreds of customers have come on board through product-led growth and founder-led sales. Now it’s time to take this to the next level and that’s where you come in.

• Handle demos, negotiating, closing, and onboarding. It’s founder-level impact, without the title (yet).
• Manage a winning pipeline and navigate technical, consultative sales conversations with the confidence of both an engineer and a deal-maker.
• Document your wins and lessons, setting the stage for future hires to follow in your footsteps.
• Be the voice of the customer in shaping product roadmap and GTM strategy.

• You’ve closed B2B SaaS deals in the same ballpark as ours.
• You know how to convert both inbound (PLG, product signups, demo requests) and outbound (targeted outreach, ABM).
• You know how to guide prospects from first interest through to signed agreement, handling negotiations with confidence and clarity.
• You thrive at the intersection of sales and onboarding, making sure customers don’t just buy, but succeed.
• Curiosity about AI and resilience engineering isn’t just a buzzword for you; you’re eager to explore how our tech genuinely changes the game.
• You're fluent in English; German is a strong plus.
• You're based in (or willing to relocate to) Cologne and excited by in-person team culture.

• You won’t be chasing product-market fit; you’ll be scaling it.
• You'll be shaping the future of incident response and on-call with industry-defining AI technology.
• You’ll sit at the intersection of sales and product; shaping how the company sells for years to come.
• This is a founder-level seat at the table: you’ll work directly with leadership and be trusted to experiment, fail fast, and codify what works.
• You will get a competitive compensation package with strong upside.

You’re probably still reading because the idea of shaping the future of AI-first incident management excites you, you see yourself in this description, and you thrive on a challenge. If that sounds like you, we’d love to hear your story.