We are all united by one goal: simple communication. Placetel stands for state-of-the-art and innovative AI-native SaaS communication & CX solutions from the cloud. More than 40,000 business customers use Placetel daily to make calls and utilize our products to successfully collaborate from anywhere – whether in the office, from home, or on the go. Since our founding in 2008, our company has continuously grown and is now part of Gamma Communications. Together, we are changing the way people work worldwide. Today and in the future.

Aufgaben

To strengthen our Digital & Growth Team, we are looking for a Product Owner – Digital Products. You will join a team of multifaceted and highly skilled professionals and play a central role in the continuous evolution of our digital sales platforms within our B2B SaaS environment. Your mission: drive growth and customer value through optimized digital customer journeys and strong product ownership of our e-commerce platforms.

Your responsibilities include:

Leading digital product management efforts for our e-commerce platforms and digital self-service experiences.

• Defining and executing a product vision and roadmap that aligns with our digital growth strategy.
• Taking operational responsibility for managing, optimizing, and scaling our digital e-commerce infrastructure.
• Driving improvements in UX, content structure, performance, and functionality to enhance traffic, lead quality, and online conversion rates.
• Shaping and improving customer journeys across the full digital funnel, from first touch to transaction.
• Analyzing customer behavior, conversion performance, and user feedback to identify improvement opportunities.
• Collaborating with cross-functional teams (UX/UI, developers, SEO, analytics, etc.) and managing external agencies to deliver high-impact projects.
• Partnering closely with stakeholders from marketing, sales, finance, legal, and operations to align priorities and deliver seamless digital experiences.
• Ensuring our e-commerce stack and processes are scalable, efficient, and technically sound.
• Driving A/B tests and optimization initiatives with a strong data-driven mindset.

Qualifikation

Bachelor’s or Master’s degree in business, computer science, marketing, digital media, or a related field.

• 5+ years of experience in digital product management or e-commerce product ownership in a SaaS or B2B context.
• Proven track record of managing and scaling digital products or e-commerce platforms with significant traffic and revenue impact.
• Excellent analytical and conceptual skills, with a hands-on attitude and strong business acumen.
• Experience leading agile projects and collaborating with cross-functional and cross-organizational teams.
• Strong understanding of UX, conversion optimization, SEO, and digital performance KPIs.
• Confident working with digital analytics and using data to inform decisions and priorities.
• Exceptional project management skills, with the ability to manage multiple stakeholders and timelines.
• Customer-centric mindset and ability to translate user needs into scalable product features.
• Native-level German and fluent English, both written and spoken.

Benefits

The opportunity to work on exciting and challenging digital projects in a rapidly growing SaaS company with advanced, data-driven processes in the Digital & Growth Team.

• A young, motivated, and interdisciplinary team of digital professionals who collaborate closely to shape the future of business communication and customer experience.
• Flat hierarchies, a high degree of freedom and ownership, and the stability of a secure role in a forward-thinking, AI-driven environment.
• A remote-first setup with flexible working hours to support your work-life balance—work where and when you are most effective.
• Strong commitment to learning & development with access to trainings, certifications, and personal growth opportunities.
• A centrally located office in Cologne’s Südstadt with modern workspaces, excellent equipment, and free water, coffee, and fruit.
• A welcoming and open culture with regular team events and a collaborative atmosphere.