BIRKENSTOCK is a global brand which embraces all consumers regardless of geography, gender, age and income. The company is deeply footed on a family tradition of shoemaking that can be traced back to 1774. With around 6200 employees worldwide, BIRKENSTOCK is the largest employer in the German footwear industry. To ensure our quality standards, we produce over 95% of our products in Germany and source more than 90% of our materials and components from Europe. The BIRKENSTOCK Group is headquartered in Linz am Rhein and maintains several locations in Germany, as well as sales offices in Europe, North America, the Middle East and Asia.

Join us in shaping the future at our location in Cologne as a
Retail Operations Specialist (m/f/d)

YOUR RESPONSIBILITIES:

• Coordinate and support all operational aspects of new store openings across Europe, including hardware setup (POS, printers, network) in collaboration with Group IT.
• Ensure stores are operationally ready before opening — tools, routines, supplies, and training in place.
• Act as the go-to contact for store teams on operational updates, escalations, and process rollouts.
• Manage non-merchandise supply coordination and ensure timely delivery and stock availability.
• Provide on-site support and training during openings and transitions; reinforce best practices.
• Collaborate with Retail Operations Managers and Area Managers to align on needs and improve processes across markets.

YOUR EXPERIENCE AND COMPETENCIES:

• Experience in retail operations, logistics, or project coordination
• Technical understanding of in-store hardware infrastructure
• Strong organizational and communication skills
• Familiarity with SAP and/or experience in store or area management is a plus
• Willingness to travel across Europe
• Fluent in English; German or other European languages are a plus

WE OFFER:
BIRKENSTOCK offers you all the advantages of a successful, fast growing, global company: dynamic work environment, considerable design freedom, authentic and open corporate culture and excellent development opportunities. Sounds exciting? It is. Our Talent Acquisition team is looking forward to receiving your online application!

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