LOCATION: Krakow / Poland | COMPANY: Knorr-Bremse Systemy Pojazdów Szynowych Sp. z o.o.

Knorr-Bremse is a global leader in the production of braking systems and additional subsystems for rail and commercial vehicles. We currently employ 30,000 people worldwide. Since 1905, our solutions have been contributing to energy efficiency and the safety of people and on tracks and roads.

Your responsibilities:

• providing daily support to clients (via phone and email) regarding orders,
• responsible for maintaining and monitoring data pipelines of deliveries and complaints,
• ensure customer success by solving issues,
• building good relationships with customers and clients.

Our requirements:

• at least 1 year of experience in customer service/logistics/sales area,
• higher education,
• proficient level of German (min. B2+/C1),
• good level of English (min. B1),
• MS Office skills,
• ability to think analytically, plan and organize work.

Optional:

• knowledge of SAP.

What we offer:

• 11 days of home office per month (after a 3-month onboarding period),
• attractive salary and package,
• hybrid working model,
• creative and challenging work in an international environment,
• interesting projects and development opportunities,
• friendly atmosphere and team support,
• attractive benefits package (e.g. private medical care, sports card, life insurance, holiday allowance, benefit platform, employee share program),
• incentive programs.