Support Technician/ Application Engineer (m/w/x)

Gantner Instruments are searching for a team member who is as enthusiastic about innovative solutions as they are grounded in measurement technology. The right fit for us is someone who thrives in a collaborative environment, skilled at making sense of complex data, and eager to contribute their expertise to our collective success.

If you’re motivated by the prospect of making data meaningful and working with a team that values your input, we’d like to meet you.

• Lauf an der Pegnitz, Germany (near Nuremberg) or Schruns, Austria

Your qualifications:

• Technical training or experience in measurement technology or a comparable environment
• Enjoy transferring knowledge to customers and employees
• Problem-solving approach to tasks
• Relevant technical education completed, such as a technician certificate or university degree
• Excellent oral and written communication skills in German/English

What to expect:

• Comprehensive training and onboarding
• A high degree of independence and responsibility
• Latest technologies and working methods
• Agile project management in a collegial, dynamic team
• A stimulating workplace in a growing company
• Fair, performance-based compensation
• Challenging global projects and developments
• Development prospects after approx. 3-4 years:
  Senior Application Engineer or Head of Tech Support

Your tasks:

• Technical support for daily customer inquiries by phone, e-mail, or remote access
• Commissioning and delivering training at customer locations
• Collaboration in projects and creation of system configurations and customer-specific applications
• Develop product documentation and training materials