You may be our new Senior Field Service Technician (m/f/d)!

SIG is a leading provider of packaging systems and solutions for better. We work in partnership with our customers to bring food products to consumers around the world in a safe, sustainable, and affordable way. We are the only packaging system supplier covering carton, pouch, and bag-in-box. Our versatile technology and product innovation capacity enable us to deliver better for customers, for consumers, and for the world. Sustainability guides us, technology empowers us, but it-s the passion and drive of our people that truly enable us to deliver better. Founded in 1853, SIG is headquartered in Neuhausen, Switzerland, and listed on the SIX Swiss Exchange.

Looking for a global challenge? Join us as a full-time Senior Field Service Technician (m/f/d) and travel the world supporting our systems.

Key responsibilities:

• Ensuring the most efficient operation of our packaging lines on customer site, naturally taking into account economic and technical aspects
• Perform systematic analyses to identify the root cause of problems and achieve a permanent solution or prepare a detailed problem description if the cause cannot be identified. Packaging lines include various machines such as tray packers, multipackers, spout and straw applicators, and accumulators
• Analyze and resolve malfunctions, both mechanical and electronic, and also automation
• Support optimization of prototype machines on customer site
• Install rebuilding kits according to procedures and reinstate equipment into the production environment with a high level of customer satisfaction
• Worldwide travel to customers, sometimes on short-notice

You bring these skills, experience & education:

• Completed vocational training in the field of mechatronics / electrical or automation engineering
• Excellent problem-solving skills and analytical mindset
• Striving for high customer satisfaction, delivering excellent solutions for the customer
• A demonstrated ability to work both independently and within a team environment efficiently
• High level of communication skills
• Experience: 5–10 years of technical/equipment/machinery experience in an equipment manufacturing service-based industry. Involving all levels of complexity, including troubleshooting on the above equipment

What you can expect:

SIG competencies

We are looking for people who are willing to consistently achieve results, even under tough circumstances, and employees who create a climate where everyone is motivated to do their best to help the organization achieve its objectives. If you actively seek new ways to grow and be challenged if you develop people to meet both their career goals and the organization-s goals, SIG is the place for you. To deliver better for our customers, our future colleagues build strong customer relationships and deliver customer-centric solutions. Finally, we are looking for colleagues who build partnerships and work collaboratively with others to meet shared objectives. Are you someone who applies knowledge of business and the marketplace to advance the organization-s goals? Are you someone who can create new and better ways for the organization to be successful? If the answer is -yes-, come and join us.

Our promise

SIG is the place for you to build something incredible. We offer competitive compensation and an opportunity to partially work from home. If you join us, you will be part of a globally successful international company that is leading its industry in sustainability, technology, and more. We think of ourselves as the career launchpad – a place to develop yourself fast with real work, real experience, real opportunities to build skills. You will be part of a highly motivated and dynamic team, you will have personal development opportunities, and you will have training and coaching opportunities from senior team members. If you show skill and willingness to learn, we'll back you all the way.

Contact:

Have we aroused your interest? Then please apply online only.

If you have any questions about the content of your application, please contact our recruiting team.