Role Synopsis:

Data Center cooling is a strategically important, fast-growing business area for Castrol. With our advanced immersion cooling fluid technology, we aim to transform the industry by driving the adoption of immersion cooling as a pathway to sustainable data center operations.

As the Technical Service Engineering Manager within the Castrol Data Centre Fluids team, you will play a key role by applying your technical expertise to shape and deliver innovative thermal management solutions for the data center market. This role is critical to developing technically differentiated offers that enable Castrol’s strategic growth in liquid cooling and advanced thermal solutions.

You will work closely with Offer and Business Development, Sales, OEM Management, and Technology teams, as well as with customers and ecosystem partners, to identify, evaluate, and validate modern thermal technologies. You will support the technical development of new offers, guiding them from early-stage concept through to market introduction and initial scaling, ensuring each solution meets both technical standards and customer requirements.

You will serve as a Subject Matter Expert (SME) for liquid cooling technologies within the Castrol Data Center Fluids team, driving innovation and ensuring strategic alignment across the organization. In this multi-functional role, you will act as a technical leader and advocate, working closely with offer development, business development, and marketing teams to help deliver differentiated, high-performance liquid cooling offer solutions for data center applications.

Key Accountabilities:

• Serve as the internal and external champion for liquid cooling technologies, acting as a subject matter expert and advocate across the organization and partner network.
• Design and deliver structured training programs for internal teams, external customers, and suppliers to ensure consistent and accurate understanding of Castrol’s liquid cooling solutions.
• Lead technical workstreams from idea generation through to offer launch (e.g. sensors). Support rapid testing and agile development cycles. Contribute insights and ideas based on technological advancements and evolving customer needs.
• Establish feedback loops with key customers, suppliers, and partners to gather insights, identify struggles, and inform continuous improvement of our liquid cooling offer.
• Develop and manage product-related technical documentation, including protocols, specifications, and externally shareable materials (e.g., product liability/warranty, technical datasheets).
• Apply technical insights in support of profitable, scalable growth. Help align technical offerings with long-term business and market objectives while continuously building and applying your own commercial acumen.
• Advanced application support to maintain excellent fluid performance
• Resolves technical problems regarding fluid product performance in order to protect the company against unfounded litigation
• Actively assist sales teams in resolving technical issues from the use of products in a timely manner to ensure the company reputation for quality is reinforced, visiting customers to resolve problems when required
• Support technical knowledge empowerment to the field force through helping with the technical training to sales teams, customers and distributors related to product deployment and implementation
• Responsible for the ownership of the technical service offer and implement the Ethics & Code of Conduct, HSSE policies and system (training, safety audit for CMS) that are introduced and ensure that the subordinate understands such policies and enforce to them

Essential Education & Experience:

• Degree level or equivalent professional qualifications/ experience
• A degree qualified (or similar) in chemistry or engineering and possess a depth of relevant experience gained from working on relevant IT technologies.
• A natural curiosity and desire to explore new possibilities.
• Ability to thrive in operating at the interfaces of chemistry, electrical engineering, IT, fluid dynamics and mechanical engineering to develop optimal environmental performance for data center operations by creating and exploiting unique technologies. This opens possibilities to design truly unique solutions that exploit the synergies between the IT hardware and the fluids.
• Effective at building and maintaining strategic partnerships. Good at interacting with customers when leading projects with internal partners, 3rd parties and data center OEM's.
• Solid understanding of IT infrastructure and/or data center operations.
• Take the lead and proactively supporting the team’s Agile ways of working.
• Strong technical competencies while continuously building and developing your commercial acumen to bridge the gap between technology and market value
• Experience working with marketing teams for the development of technology strategies, offers and for exploring new business is preferred
• Must be proficient in English

How much do we pay (Base)? $135,000 - $251,000

*Note that the pay range listed for this position is a genuinely expected and reasonable estimate of the range of possible base compensation at the time of posting. 

This position is eligible for US Benefits - Core. This position offers paid vacation depending on your years of relevant industry experience and will range from 120 – 240 hours of vacation per year for full time employees (60 - 240 hours of vacation per year for part time employees). You will also be eligible for 9 paid holidays per year and 2 personal choice holidays. You may learn more about how we calculate paid vacation and view our generous vacation and holiday schedules at Core U.S. Benefits (https://exploreyourbenefits.com/core-us-spd.html) Bp has a parental leave policy as well, which offers up to 8 weeks’ paid leave for the birth or adoption of a child. Learn more by visiting Core U.S. Benefits.

We offer a reward package to enable your work to fit with your life. These offerings include a discretionary annual bonus program, long-term incentive program, and generous retirement benefits that include a 401k matching program. These benefits include a pension for eligible employee. You may learn more about our generous benefits at Core U.S. Benefits.

As part of bp’s wellbeing package, bp offers access to health, vision, and dental insurance, as well as life and Short-Term Disability and Long-Term Disability. You may learn more about our generous benefits at Core U.S. Benefits.

​Why Join Us:

At bp, we support our people to learn and grow in a diverse and ambitious environment. We believe that our team is strengthened by diversity. We are committed to fostering an inclusive environment in which everyone is respected and treated fairly.

There are many aspects of our employees’ lives that are meaningful, so we offer benefits ( https://exploreyourbenefits.com/landing.html) to enable your work to fit with your life. These benefits can include flexible working options, a generous paid parental leave policy, and excellent retirement benefits, among others!

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Travel Requirement

Up to 25% travel should be expected with this role

Relocation Assistance:

This role is not eligible for relocation

Remote Type:

This position is fully remote

Skills:

Commercial Acumen, Commercial performance, Consultative selling skills, Customer Profitability, Customer value proposition, Digital fluency, Internal alignment, Listening, Managing strategic partnerships, Negotiation planning and preparation, Offer and product knowledge, Partner relationship management, Sector, market, customer and competitor understanding

Legal Disclaimer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.

If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.