Aftersales Account Manager (all genders)
Aftersales Account Manager (all genders)
Aftersales Account Manager (all genders)
Aftersales Account Manager (all genders)
SLM Solutions Group AG
Maschinenbau, Betriebstechnik
Lübeck
- Art der Anstellung: Vollzeit
- 52.500 € – 71.000 € (von XING geschätzt)
- Hybrid
Aftersales Account Manager (all genders)
Über diesen Job
Aftersales Account Manager (all genders)
- Remote
- Annual salary: 70,000 - 80,000 USD
BENEFITS:
- Health coverage including medical, dental, and vision
- 401(k) plan and 4% match
- Holiday Pay and Paid Time Off
- Paid parental leave
- Gym reimbursement
- Tuition reimbursement
- Company-paid disability coverage
- Company-paid life insurance
Nikon SLM Solutions is an Equal Employment Opportunity (EEO) employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of religion, sex, sexual orientation, national origin, age, veteran status, disability status, or genetic information; U.S. citizenship or Green Card is required.
POSITION DESCRIPTION:
We are looking for a customer-focused After Sales Account Manager to support our Americas Business Unit. This role serves as the primary liaison between SLM Solutions and our customers after the initial machine sale, ensuring optimal customer experience, support, and satisfaction throughout the product lifecycle.
QUALIFICATIONS AND REQUIREMENTS:
CANDIDATE RESPONSIBILITIES:
- Act as the primary point of contact for customers in the Americas region.
- Drive customer success by supporting daily production operations and technical needs.
- Promote and sell after-sales offerings including service contracts, training, consumables, and upgrading products.
- Collaborate with internal teams such as Machine Sales, Business Development, and
- Service Engineers across a global environment.
- Lead or contribute to internal projects related to services and operations.
- Maintain long-term relationships with customers, focusing on retention and satisfaction.
CANDIDATE QUALIFICATIONS:
- Bachelor's degree or equivalent combination of education and experience.
- Minimum of 3 years' experience in account management, preferably in industrial B2B environments.
- Industry knowledge in aerospace, automotive, healthcare, energy, or tooling sectors.
- Familiarity with additive manufacturing is a plus.
- Strong communication and organizational skills, with a customer-first, problem-solving attitude.
- Ability to manage projects and coordinate cross-functional teams effectively.
YOUR NEW WORKPLACE:
We offer you a versatile and responsible scope of duties in a global business. You can expect colleagues on an equal footing, flat hierarchies, a strong team spirit and a "can do" working atmosphere.
We like to describe ourselves as a company with a start-up atmosphere, because with us you get the best of both worlds: a dynamic, future-oriented work environment with the advantages of a corporation.
We are a company of diversity, tolerance and openness. That is why we want people of all ages and disabilities, religions, sexual orientations and identities, ethnic origins, nationalities and genders to find their employer in us.
Do you want to change the future of additive manufacturing and become part of our success story?
We like to describe ourselves as a company with a start-up atmosphere, because with us you get the best of both worlds: a dynamic, future-oriented work environment with the advantages of a corporation.
We are a company of diversity, tolerance and openness. That is why we want people of all ages and disabilities, religions, sexual orientations and identities, ethnic origins, nationalities and genders to find their employer in us.
Do you want to change the future of additive manufacturing and become part of our success story?
WHO WE ARE:
Nikon SLM Solutions AG is one of the world's leading companies in additive manufacturing. Our Selective Laser Melting machines enable the fast, reliable and cost-effective production of high-quality metal components. With our more than 700 employees from over 35 nations, we are revolutionizing additive manufacturing and are a partner at eye level for our renowned customers, e.g. from the aerospace industry, the energy sector, healthcare or the automotive sector.
Nikon SLM Solutions AG is headquartered in Lübeck, Germany, with offices in China, France, India, Italy, Singapore, South Korea, Canada and the United States.
Nikon SLM Solutions AG is headquartered in Lübeck, Germany, with offices in China, France, India, Italy, Singapore, South Korea, Canada and the United States.
HOW TO APPLY:
Apply directly via our online application tool. Unfortunately, we cannot consider applications by e-mail.
We look forward to your application.
You have any further questions? Please feel free to contact us.
Your HR Recruiting Team
Nikon SLM Solutions AG
We look forward to your application.
You have any further questions? Please feel free to contact us.
Your HR Recruiting Team
Nikon SLM Solutions AG
- Catherine Juszczyk
- Recruiter
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