Ever wondered how your skills and unique background could impact the world of tomorrow? Join our Global Service team and bring your passion and talent to work.

Senior Technical Specialist

Your contribution

As a Senior Technical Specialist, you will enhance the serviceability of Tecan Liquid Handling products to reduce Total-cost-of-Ownership and increase instrument uptime. You will contribute technical expertise in the development of hardware, software, and digital tools & products

Responsibilities

• Capture and advocate needs of Field Service and Expertline technicians.
• Define requirements for product design to enhance serviceability.Provide technical input during design reviews and hands on testing.
• Deliver service documentation along the product development process until launch.
• Enable service engineers to perform service tasks.
• Ensure knowhow transfer to the Product Support team.
• Support first installations of newly launched products.
• Contribute to service digitalization projects.

Your background

We’re not just looking for hard skills: We’re looking for people who bring their passion and talent to work.

• Technical education in mechanical, electronic, or electrical fields.
• Experience in customer support of medical, pharmaceutical, or clinical diagnostic instruments.
• Negotiation skills in English. German would be an asset.
• Strong communication skills, able to deal with customers, internal stakeholders and work under pressure in an organized and analytical manner.
• Passion to improve technical products and ways of working.
• Willingness to travel worldwide (10-20%).

hat makes working at Tecan unique

The chance to make it count and to have an impact on the world of tomorrow

• Working in an international and diverse environment
• The chance to grow your career within the company
• Feel empowered by our strong and unique company culture
• Comprehensive compensation and benefits package

Join Tecan, a great place to work!

We’re looking forward to receiving your application online. Please submit your CV or resume (w/o picture and w/o cover letter, reference letters and diplomas are optional).

Our purpose.