Engineering & Support Specialist
Engineering & Support Specialist
Engineering & Support Specialist
Engineering & Support Specialist
Bobst
Maschinenbau, Betriebstechnik
Mex
- Art der Beschäftigung: Vollzeit
- 74.500 CHF – 101.000 CHF (von XING geschätzt)
- Vor Ort
- Aktiv auf der Suche
Engineering & Support Specialist
Über diesen Job
KEY RESPONSIBILITIES
As an Engineering & Support Specialist, you are to become the technical reference throughout the entire product lifecycle—from development and validation to customer deployment and support. This position has a strong customer and service support orientation.
Technical Support and expertise
YOUR PROFILE
Technical skills
Training: You will beneficiate from a thorough onboarding with support from the team.
As an Engineering & Support Specialist, you are to become the technical reference throughout the entire product lifecycle—from development and validation to customer deployment and support. This position has a strong customer and service support orientation.
Technical Support and expertise
- Provide high‑level technical support to internal teams and customers.
- Perform on‑site troubleshooting and commissioning of new product features (~20% travel).
- Monitor product performance and proactively identify areas for improvement.
- Plan and execute functional tests for new hardware and software developments.
- Validate new features internally and at customer sites.
- Contribute to continuous improvement of our testing and validation standards.
- Develop and maintain technical documentation (manuals, protocols, procedures).
- Prepare product configurations and corresponding software settings for customer orders.
- Deliver training to service teams and technical trainers.
- Work closely with R&D, Product Lines, and Service to enhance product robustness and usability.
- Contribute to drafting product specifications and technical requirements.
- Bring valuable field insights to support product evolution.
YOUR PROFILE
Technical skills
- Technical diploma (at least CFC–ES or equivalent) in electrical engineering, automation, or mechatronics.
- Experience in industrial equipment support, testing, or commissioning.
- Strong hands‑on skills in hardware/software integration and troubleshooting.
- Familiarity with ERP systems (SAP is a plus).
- Proactive mindset with a strong sense of ownership.
- Passion to internal and external stakeholders' satisfaction.
- Ability to manage multiple priorities in a structured and efficient way.
- Strong analytical capabilities, attention to detail, and solution‑orientation.
- Collaborative mindset and ease working in cross‑functional environments.
- Clear and concise technical communication, both written and verbal.
- Fluency in French and English is a must.
- Italian or any additional language is an asset.
Training: You will beneficiate from a thorough onboarding with support from the team.
Join the team – and grow with us.
BOBST is an engineering company, pioneering intelligent solutions that shape the future of the packaging world. At BOBST, you make an impact on a global scale – through innovation and advanced technology. You grow by mastering challenges – in a team that strives for excellence. And you enjoy a culture of a family-run enterprise, where values are truly lived. With the combined forces of more than 6400 people and business activities in more than 50 countries, we are positioned as the innovation leader in our industry.
BOBST is an engineering company, pioneering intelligent solutions that shape the future of the packaging world. At BOBST, you make an impact on a global scale – through innovation and advanced technology. You grow by mastering challenges – in a team that strives for excellence. And you enjoy a culture of a family-run enterprise, where values are truly lived. With the combined forces of more than 6400 people and business activities in more than 50 countries, we are positioned as the innovation leader in our industry.
Gehalts-Prognose
Unternehmens-Details
Bobst
Maschinenbau, Betriebstechnik