CONTEXT

Richemont is looking for a talented Salesforce Architect to help supporting the delivery of Client Platforms solutions and applications to its Maison’s.

The Salesforce Architect is part of the Richemont Client Platforms Area Team. You will be joining a dynamic team where you will play a pivotal role in a major, multi-Maisons, worldwide Salesforce initiative for some of the most prestigious Maisons.

You will work in a global environment with highly distributed teams in different countries and time zones. While working closely with the technical leads of each Products interacting on the platform, you will be interacting with stakeholders at all levels of management.

As an Architect, you will be accountable for the translation of business, technical and architectural requirements into a solution blueprint to achieve business objectives. You will help the Product teams performing the necessary analysis and design tasks related to the development of products as per architecture guardrails provided by Group Enterprise Architecture. You will provide coaching to technical teams and ensure a proper management of the technical dependencies to maintain consistency across the platforms.

HOW WILL YOU MAKE AN IMPACT?

You will be directly in charge of taking design and implementation choices that fundamentally impact the technology roadmap of our Products. In this context, you will interact with all Products operating on the Client Platforms (Service Cloud, Data Cloud, Marketing Cloud) but also with the extended technical landscape of the group (Mulesoft, Informatica, SAP ERP/CRM, Google Cloud Platform, Kong, Solace,…).

With your vision and advises, you will help integrating the broader transformation of our enterprise architecture within our Client Platforms. You will have the ability to monitor, discover and experiment new solutions and technology to solve business and technical needs.

Your main accountabilities & deliverables:

• Recommend and provide target architecture, architectural strategy as well as vision and processes, within the guidelines specified by the Enterprise Architect
• Interact with Products, Integration Platform and Enterprise Architects to ensure architectural consistency across Client Platforms
• Facilitate architecture, integration, and security roundtables in collaboration with other Architects
• Ensure the Salesforce orgs are scalable, secure, and aligned with future business and technical needs
• Maintain repositories of best practices, technical guidelines and integration strategies
• Ensure Product Teams follows and adhere to Client Platform architecture principles by scheduling/participating to centralized sessions where Product Teams present their designs, updates, and requests for technical review – this to validate user stories, change requests, and architectural proposals
• Govern testing and notifications of upcoming Salesforce releases​
• Evaluate impacts of Salesforce releases and other major Platform changes
• Participate to the technology stack selection based on the given requirements and limitations

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

• B.Sc. or MSc in Computer Science, Software Engineering or related field
• 8-10+ years’ experience in technology delivery
• Proven experience in design and implementation of Salesforce programs
• Salesforce certification(s) are mandatory for this position
• Strong knowledge of agile methodologies
• Strong analytical, problem-solving, negotiation and organizational skills
• Strong customer service focus
• Ability to communicate with technical and business teams (all levels)
• Management of stakeholders in a project or matrix organisation
• Fluent English required
• Ability to work in a complex, fast-paced, distributed environment with high expectations
• Experience with Confluence, Jira & Zephyr suitable.