Make your mark for patients

We are looking for a Customer Engagement Lead Osteoporosis Netherlands who has a passion for improving patient health outcomes, driving to build strong and lasting relationships, to come join our Immunology team.

About the role

The role is pivotal in leading post-fracture care strategies to enhance diagnosis, treatment, and patient outcomes within the osteoporosis. You will develop and execute post-fracture care strategies, builds partnerships with key stakeholders, manages projects to enhance osteoporosis care, and liaises with internal teams to align stakeholder plans. The role involves about 60% fieldwork and reports to the Sales & Solutions Lead Developed Brands

Who you will work with:

Externally you will build partnerships and long-term relationships to key stakeholders (e.g. osteoporosis care networks, hospitals, National HealthCare organizations, HCI and nurses), initiating educational projects, impactful solutions and valuable based insights driving this outcome. Internally you liaise with the Integrated Solution Team and internal stakeholders (e.g. Medical and Marketing Solution Lead, RWE Lead, Payer Access Partner, HCPP) for different stakeholder plans.

What will you do:

• Identify areas with high fragility fracture burden and develop and execute post-fracture care strategies
• Develop ecosystem-based solutions
• Build and maintain partnerships with key stakeholders
• Develop projects to enhance osteoporosis care
• Project management in cross-functional cooperation with Sales Lead/ Medical Lead/ MSL/ UCBCares/ Marketing Solution Lead
• Ensure compliance with relevant regulations
• Focus on network development, community plans, performance monitoring, and educational initiatives

I nterested? For this position you’ll need the following education, experience and skills:

• Bachelor's degree required; master's preferred
• Fluency in Dutch and English
• Over five years of healthcare-related experience in sales, marketing, market access, or medical fields, within the bone/osteoporosis ecosystem
• Knowledge of the osteoporosis ecosystem and therapeutic area
• Strong project management and communication skills
• Ability to develop impactful solutions aligned with ecosystem drivers
• Cross-functional project leadership experience
• Experience working in multidisciplinary teams
• Awareness of regulatory and HTA guidelines

Are you ready to ‘go beyond’ to create value and make your mark for patients? If this sounds like you, then we would love to hear from you!

About us
UCB is a global biopharmaceutical company, focusing on neurology and immunology. We are around 8,500 people in all four corners of the globe, inspired by patients and driven by science.

Why work with us?
At UCB, we don’t just complete tasks, we create value. We aren’t afraid to push forward, collaborate, and innovate to make our mark for patients. We have a caring, supportive culture where everyone feels included, respected, and has equal opportunities to do their best work. We ‘go beyond’ to create value for our patients, and always with a human focus, whether that’s on our patients, our employees, or our planet. Working for us, you will discover a place where you can grow, and have the freedom to carve your own career path to achieve your full potential.

UCB is an equal opportunity employer. All employment decisions will be made without regard to any characteristic protected by applicable laws.

Should you require any adjustments to our process to assist you in demonstrating your strengths and capabilities contact us on EMEA-Reasonable_Accommodation@ucb.com . Please note should your enquiry not relate to adjustments; we will not be able to support you through this channel.