Electrical Engineer (m/f/d) as Technical Support
Electrical Engineer (m/f/d) as Technical Support
Electrical Engineer (m/f/d) as Technical Support
Electrical Engineer (m/f/d) as Technical Support
Eplan
Computer-Software
Monheim am Rhein
- Art der Anstellung: Vollzeit
- 53.500 € – 69.000 € (von XING geschätzt)
- Vor Ort
Electrical Engineer (m/f/d) as Technical Support
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Electrical Engineer (m/f/d) as Technical Support
Eplan • Monheim am Rhein
We are Eplan . Engineering professionals, software specialists, industry automation experts and digital transformers. Part of the Friedhelm Loh Group. Family-owned business, global player, leading innovator and top employer.
Monheim am Rhein
We are looking for you to join our EPLAN support team at our location in Monheim am Rhein at the earliest possible date.
Tasks
- Central contact person for our customers for technical and application-relevant questions regarding our products and solutions
- Independent, competent and reliable solution of customer inquiries
- Close cooperation with our quality assurance and development departments for more complex issues
- Creation of contributions to our internationally used knowledge database
- Exchange with a team of specialists to develop the best solution for our customers
- Documentation of the solution steps in our ticket system
Job profile
- Qualified technician specializing in electrical engineering, mechanical engineering, mechatronics, automation technology, IT or similar
- Experience in independently analyzing and solving technical problems
- Initial professional experience in at least one of the following specialist areas: Electrical engineering or mechatronics
- Ideally initial experience in one of our EPLAN products
- Strong communication skills, flexibility, ability to work under pressure, willingness to learn
- Team player with a strong customer focus
- Very good German and good written and spoken English skills