Company Description

Scalable Capital is a leading digital investment and banking platform with a full banking licence, empowering people across Europe to shape their own finances. Scalable Broker makes it easy and affordable for clients to invest professionally in stocks, ETFs, cryptocurrencies, and derivatives, as well as set up savings plans. Scalable Wealth, the digital wealth management service, offers clients professional investment in ETF portfolios, and is also adopted as a white-label solution by banks and other B2B partners. The company’s offerings are rounded off by attractive interest rates, loans, and private equity. With the European Investor Exchange, Scalable Capital offers an exchange specifically for retail investors. Over one million clients have already entrusted more than €30 billion to the platform.

Founded in 2014, Scalable Capital now employs over 700 people across Munich, Berlin, Vienna, Milan, and London. Together with the founding and management team, including Erik Podzuweit and Florian Prucker, they are working on a new generation of financial services.

Visit our finance blog or check out our Social Media channels to find out what our Expert Teams have to say.

Our Company Values guide us every day in how we work and collaborate. To learn more about them, you can find our values here (English).

Job Description

• You collaborate closely with Managing Directors and various stakeholders to drive cross-functional alignment
• You serve as the key point of contact for the "second line of defense" to ensure compliance and risk management on behalf of Client Success
• You organise and prepare key meetings and reports to enhance the operational efficiency of Client Success
• You lead or support projects and ensure end-to-end execution of strategic initiatives
• You oversee and optimise Client Success processes to ensure regulatory compliance, standardisation, and operational efficiency
• You analyse key performance indicators (KPIs) to identify trends and improvement potentials, and translate these findings into actionable initiatives

Qualifications

• You have relevant professional experience in coordinative roles, with a proven track record in project and process management
• You are skilled in defining goals, planning in phases, and driving end-to-end process improvements
• You possess excellent analytical and critical thinking skills, and can structure complex topics to derive actionable solutions
• You have impeccable communication and presentation skills.
• You are skilled at collaborating with and managing internal and external stakeholders to achieve desired outcomes.
• You bring an independent, solution-oriented, and proactive mindset, and are comfortable building structures and processes from the ground up
• Fluent in German and English (written and spoken)

Additional Information

• Be part of one of the fastest-growing and most visible Fintech startups in Europe, creating innovative services that have a substantial impact on the lives of our customers
• Work with an international, diverse, inclusive, and ever-growing team that loves creating the best products for our clients
• Work from our centrally located offices in the heart of Munich or Berlin, nestled in lively neighborhoods filled with vibrant restaurants, cozy cafés, and a wide range of convenient amenities or choose to work remotely within Germany (if eligible for the job)
• Be productive with the latest hardware and tools
• Learn and grow by joining our in-house knowledge sharing or career development sessions and spending your individual Education Budget
• Learn and experience German culture first hand by joining our free German language classes
• International relocation support is provided if required
• Flexible vacation policy and the opportunity to work from abroad
• Benefit from an attractive compensation package and from the company pension scheme
• Monthly contribution of 50% for the ‘Deutschland Jobticket’
• Say goodbye to order commissions and say hello to your complimentary subscription of Scalable Capital's PRIME+ Broker
• Enjoy flexible and discounted sports activities with Urban Sports Club

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