Job Description:

We are seeking a highly experienced and strategically-minded leader to take on the dual role of Head of Campus Network Germany and Service Delivery Manager for our German national network infrastructure. This pivotal role is responsible for ensuring the seamless, high-quality operation and delivery of connectivity services within a Product and Service Line (PSL) model, particularly focusing on Service Operation and Delivery.

Based in Ottobrunn, Germany , you will be the local representative and accountable authority for all German network activities while collaborating closely with international teams across France, the UK, and Spain. This position reports directly to the Head of Campus Network.

Your location

Our site is just a stone's throw away from Munich, the beautiful capital of Bavaria. Are you into sports and other outdoor activities? The Alps and Lake Starnberg are within an hour’s reach, offering a multitude of recreational options.

Your benefits

• Attractive salary and special payments

• 30 days paid vacation and extra days-off for special occasions

• Excellent upskilling opportunities and great international, group wide development prospects

• Special benefits: employer-funded pension, employee stock options, discounted car leasing, special conditions for insurances, subsidies for public transport, employee benefits at cooperating companies

• On-site-facilities: Kindergarten close to the site, medical officer for check-ups and other health-related services, canteen and cafeteria, gym

• Compatibility of family & work (job sharing, part-time models, flexible working hours, individual timeout)

• Working in a diverse environment, with more than 140 nationalities, where every voice is heard

Key Responsibilities & Leadership Scope

This demanding role operates within a matrix organization, requiring strong leadership, excellent Project Management capabilities , and communication skills in an international setting:

• Leadership & Team Delivery: You will lead your direct team (10 reports) in line with the Airbus Leadership Model and functionally steer a team of approximately 30 professionals (RUN Operations resources) to ensure the end-to-end delivery of all operational tasks.

• Functional Management (Service Delivery): Provide functional leadership and guidance across the four domains of PSL Connectivity: Campus Network, Datacenter Network, Wide Area Network, and Network Security .

• Customer & Service Excellence: Secure on-time, on-cost, and on-quality delivery to ensure customer satisfaction. Manage Reporting, KPIs, and SLAs .

• Operational Governance: Oversee Change, Problem, and critical Stakeholder Management across the network domain. Ensure the Configuration Management Database (CMDB) is consistently maintained and kept up-to-date.

• Financial and Contract Management: Manage the financial administration of vendor contracts for Maintenance, Licensing, and Support.

• Operations & Planning: Ensure the operation of the network infrastructure in close alignment with Product Managers and plan the on-call service (Rufbereitschaft) schedule.

• Continuous Improvement & Business Value: Promote innovation and continuous improvement , identify and eliminate non-value-added activities, and secure the business long-term to contribute to Airbus profitability.

• International Representation: Act as the representative for PSL Connectivity Germany in the international organizational environment.

• Compliance & Security: Ensure compliance with stringent security requirements, including obtaining the German official security clearance (Ü2) .

Leadership, Culture & Values

• People Development: Engage, develop, and motivate direct teams within company values using HR processes and development tools.

• Culture: Build a trusting and inclusive environment, promoting fact-based decision-making and a mindset that overcomes silos .

• Values: You are expected to embody our core values: Respect, People, Integrity, and Speak Up in an international environment.

Profile & Mandatory Requirements

• Leadership & Project Skills: Proven leadership experience, ideally in a Service Delivery or Operations role (PSL model preferred). Strong Project Management skills are essential.

• Technical Advantage: Experience with network infrastructure technologies from vendors such as Cisco, Palo Alto, Fortinet, and EfficientIP , as well as expertise in Wide Area Network (WAN) solutions, is a significant benefit.

• Citizenship: German Citizenship is mandatory to fulfill the requirements for the security clearance (Ü2).

• Language Proficiency:

• English: Business fluency (company language) is mandatory.

• German: Fluent in both spoken and written German is expected.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:

Airbus Defence and Space GmbH

Employment Type:

Permanent

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Experience Level:

Professional

Job Family:

Leadership

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Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com.

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.

Airbus pioneers sustainable aerospace for a safe and united world. The Company constantly innovates to provide efficient and technologically-advanced solutions in aerospace, defence, and connected services. In commercial aircraft, Airbus offers modern and fuel-efficient airliners and associated services. Airbus is also a European leader in defence and security and one of the world's leading space businesses. In helicopters, Airbus provides the most efficient civil and military rotorcraft solutions and services worldwide.