Ähnliche Jobs

Incident Manager (m/f/x)

Incident Manager (m/f/x)

Incident Manager (m/f/x)

Incident Manager (m/f/x)

Scalable GmbH

Banken, Finanzdienstleistungen

München

  • Art der Anstellung: Vollzeit
  • 57.500 € – 80.500 € (von XING geschätzt)
  • Hybrid

Incident Manager (m/f/x)

Über diesen Job

Incident Manager (m/f/x)

  • Full-time

Company Description

Scalable Capital is a leading digital investment and banking platform with a full banking licence, empowering people across Europe to shape their own finances. Scalable Broker makes it easy and affordable for clients to invest professionally in stocks, ETFs, cryptocurrencies, and derivatives, as well as set up savings plans. Scalable Wealth, the digital wealth management service, offers clients professional investment in ETF portfolios, and is also adopted as a white-label solution by banks and other B2B partners. The company’s offerings are rounded off by attractive interest rates, loans, and private equity. With the European Investor Exchange, Scalable Capital offers an exchange specifically for retail investors. Over one million clients have already entrusted more than €30 billion to the platform.

Founded in 2014, Scalable Capital now employs over 700 people across Munich, Berlin, Vienna, Milan, and London. Together with the founding and management team, including Erik Podzuweit and Florian Prucker, they are working on a new generation of financial services.

Job Description

  • Coordinating the cooperation between departments and providers in all operational matters with a focus on incident management
  • Designing, managing, monitoring and orchestrating incident operations processes – including across multiple departments
  • Establishing and following up on quality improvement measures (service improvement process, CIP)
  • Manager on duty in the event of serious disruptions (major incident process) as well as sustainable error correction and management of the necessary measures within the framework of root cause analyses
  • Targeted communication and reports to management

Qualifications

  • Successful completion of a technical degree or comparable further training
  • Knowledge of IT production and IT operations in a bank and familiarity with ITIL standards, ideally proven by ITIL certificates
  • Strong agile mindset and willingness to work cooperatively, including in interdisciplinary teams
  • Customer, solution and service orientation paired with conceptual, analytical and communication skills
  • Willingness to participate in on-call duty to quickly resolve disruptions within the scope of the role
  • Very good written and spoken German and English

Additional Information

  • Be part of one of the fastest-growing and most visible Fintech startups in Europe, creating innovative services that have a substantial impact on the lives of our customers
  • Work with an international, diverse, inclusive, and ever-growing team that loves creating the best products for our clients
  • Work from our centrally located offices in the heart of Munich or Berlin, nestled in lively neighborhoods filled with vibrant restaurants, cozy cafés, and a wide range of convenient amenities or choose to work remotely within Germany (if eligible for the job)
  • Be productive with the latest hardware and tools
  • Learn and grow by joining our in-house knowledge sharing or career development sessions and spending your individual Education Budget
  • Learn and experience German culture first hand by joining our free German language classes
  • International relocation support is provided if required
  • Flexible vacation policy and the opportunity to work from abroad
  • Benefit from an attractive compensation package and from the company pension scheme
  • Monthly contribution of 50% for the ‘Deutschland Jobticket’
  • Say goodbye to order commissions and say hello to your complimentary subscription of Scalable Capital's PRIME+ Broker
  • Enjoy flexible and discounted sports activities with Urban Sports Club

Job Location

Google Maps requires functional cookies to be enabled
I'm interested
I'm interested
Privacy PolicyImprint

Gehalts-Prognose

Unternehmens-Details

company logo

Scalable GmbH

Banken, Finanzdienstleistungen

501-1.000 Mitarbeitende

München, Deutschland

Bewertung von Mitarbeitenden

Vorteile für Mitarbeitende

Flexible Arbeitszeiten
Home-Office
Kantine
Restaurant-Tickets
Kinderbetreuung
Betriebliche Altersvorsorge
Barrierefreiheit
Gesundheitsmaßnahmen
Betriebsarzt
Training
Parkplatz
Günstige Anbindung
Vorteile für Mitarbeitende
Smartphone
Gewinnbeteiligung
Veranstaltungen
Privat das Internet nutzen
Hunde willkommen

Unternehmenskultur

Unternehmenskultur

324 Mitarbeitende haben abgestimmt: Sie bewerten die Unternehmenskultur bei Scalable GmbH als modern. Der Branchen-Durchschnitt geht übrigens in Richtung modern

Mehr Infos anzeigen

Wir benachrichtigen Dich gern über ähnliche Jobs in München:

Ähnliche Jobs

Senior Manager Consulting Banking (all genders) - Standort: bundesweit

JRWG CoachConsult GmbH

Feldkirchen / Münch. Uml.

120.000 €150.000 €

Senior Manager Consulting Banking (all genders) - Standort: bundesweit

Feldkirchen / Münch. Uml.

JRWG CoachConsult GmbH

120.000 €150.000 €

Co-Founder / CXO Gründer (m/f/d)

EBIT Ventures

München

57.500 €73.000 €

Co-Founder / CXO Gründer (m/f/d)

München

EBIT Ventures

57.500 €73.000 €

Senior Manager Banking (m/w/d) - Standort: bundesweit

JRWG CoachConsult GmbH

München

130.000 €170.000 €

Senior Manager Banking (m/w/d) - Standort: bundesweit

München

JRWG CoachConsult GmbH

130.000 €170.000 €

Senior Manager Consulting Banking (all genders) - Standort: bundesweit

JRWG CoachConsult GmbH

Feldkirchen / Münch. Uml.

120.000 €150.000 €

Senior Manager Consulting Banking (all genders) - Standort: bundesweit

Feldkirchen / Münch. Uml.

JRWG CoachConsult GmbH

120.000 €150.000 €

Senior Manager Business Development - Consumer & Merchant Payments (all genders) - Standort: bundesweit

JRWG CoachConsult GmbH

Feldkirchen / Münch. Uml.

110.000 €160.000 €

Senior Manager Business Development - Consumer & Merchant Payments (all genders) - Standort: bundesweit

Feldkirchen / Münch. Uml.

JRWG CoachConsult GmbH

110.000 €160.000 €

Publicis Media - Investment Lead mit Schwerpunkt klassische Medien (m/w/d) - München

Publicis Media GmbH

München

67.000 €80.500 €

Publicis Media - Investment Lead mit Schwerpunkt klassische Medien (m/w/d) - München

München

Publicis Media GmbH

67.000 €80.500 €

Associate Capital Markets (m/f/x)

CRX Markets AG

München

59.500 €82.500 €

Associate Capital Markets (m/f/x)

München

CRX Markets AG

59.500 €82.500 €

Head of Capital Markets(m/w/d) - Standort: bundesweit

JRWG CoachConsult GmbH

München

100.000 €140.000 €

Head of Capital Markets(m/w/d) - Standort: bundesweit

München

JRWG CoachConsult GmbH

100.000 €140.000 €

Senior Manager Wertpapier (w/m/d) - Consulting für Banken und Fondsgesellschaften

Passion for People GmbH

München

85.000 €140.000 €

Senior Manager Wertpapier (w/m/d) - Consulting für Banken und Fondsgesellschaften

München

Passion for People GmbH

85.000 €140.000 €