Responsibilities

• Administer, configure, and maintain the IQMS/DELMIAWorks ERP system across production, inventory, quality, and finance modules.

• Manage user roles, security permissions, and access controls to ensure system integrity and compliance.

• Perform system upgrades, apply patches, and troubleshoot ERP-related technical issues.

• Ensure accuracy and consistency of master data and transactional data across all ERP modules.

• Collaborate with operations, production, and finance teams to optimize workflows and improve system efficiency.

• Develop, customize, and maintain Crystal Reports and dashboards to support operational and financial decision-making.

• Provide Tier 2 and Tier 3 support for ERP incidents, enhancements, and user inquiries.

• Deliver training and guidance to end users to promote effective ERP utilization.

• Maintain comprehensive documentation for system configurations, processes, and security standards.

• Monitor system performance, coordinate backups and disaster recovery activities, and work closely with IT infrastructure teams.

Requirements

• Bachelor’s degree in computer science, Information Technology, or a related field.

• 5+ years of overall experience in ERP system administration or support roles.

• At least 2+ years of hands-on experience with IQMS/DELMIAWorks ERP systems.

• Strong functional knowledge of ERP modules including production planning, scheduling, inventory, quality, and financials.

• Proficiency in Crystal Reports and SQL for reporting, data analysis, and troubleshooting.

• Experience working in manufacturing environments with a solid understanding of manufacturing processes and ERP workflows.

• Familiarity with DevOps and automation tools such as Jenkins, Git, and Ansible.

• Working knowledge of Linux and Windows server environments.

• Strong analytical, problem-solving, and communication skills.

• Ability to collaborate effectively with cross-functional teams and adapt to evolving business and technology needs

Apply with us

If you have experience and team spirit and are looking for a great place to work, then start your job with us.

As part of our dedication to the diversity of our workforce, in-tech is committed to equal employment opportunity without regard for age, race, colour, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion.