Omnichannel Excellence Manager (d/f/m)

We’re looking for a passionate and strategic Omnichannel Excellence Manager (d/f/m). While the role is based in our Munich office, we’re open to other Essity locations including Hamburg, Paris, Dunstable, Gothenburg, and Philadelphia. This is a permanent, full-time position offering the opportunity to make a real impact in a dynamic, international environment.

What You Will Do

• D rive business transformation towards omnichannel together with the regions, focusing on direct/indirect models and low- & tech-touch experiences

• Collaborate with the Omnichannel Excellence team for Direct/Indirect Models to understand our customers’ holistic omnichannel journeys

• Identify opportunities to optimize the customer experience with our brand and products across owned touchpoints and journeys

• Define and implement omnichannel best practices (for direct/indirect models) in close partnership with central functions and local sales and marketing teams

• Work with the Commercial Excellence training team to support upskilling and training initiatives for omnichannel Virtual Sales

You Identify Yourself With

• A university degree in Business Administration, Arts, or Science

• 7+ years of experience in eCommerce or digital environments

• Ideally, experience in B2B settings

• Proven track record in working within a global or transatlantic setup

• A collaborative mindset and strong communication skills

• Fluency in English

What we can offer you

The benefits listed refer to the primary location. If you want to start at another location, these may vary.

• Compensation & Benefits
  Compensation above tariff , 14 s alaries , bonus , annual salary adjustment process , pension schemes , anniversary bonus , child care allowance , Corporate Benefits & other employee benefits

• Work-Life-Balance
  Hybrid working model, flexible working hours, 30 days of vacation, lifetime working time account

• Learning & Development
  Structured onboarding, training opportunities such as digital learning platform, coaching & mentoring as possible part of individual development plan, participation in professional conferences and fairs

• Health & Well-being
  Discounted fitness membership, Lease-a-bike, health and well-being month, mindfulness courses, "PME Familienservice", employee surveys

• Team & Collaboration
  People culture, communities & networks, co-working spaces, leadership guidelines, canteen

• Mobility
  Public transport allowance, bicycle parking, free car parking, e-charging stations

This is Us

At Essity our Beliefs & Behaviours (Care, Collaboration, Courage and Commitment) is the foundation for our inclusive culture and as such something we are living on an everyday basis. With a purpose of Breaking Barriers to Well-being diversity, equity & inclusion is established in our core.

We are committed against discrimination on the basis of color, ethnicity, migration history, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, caregiving responsibilities, disability, chronic illness, gender identity, gender expression, genetic information and other. We explicitly welcome applications from people who are structurally, institutionally, intersectionally discriminated.

Application End Date:

Job Requisition ID:

Essity253973

Essity is a leading global hygiene and health company. Our expertise began with the acquisition of the Swedish company Mölnlycke in 1975, through which our roots stretch back to 1849. Today, our sustainable innovations from globally trusted brands, designed for everybody and every body, care for the well-being of 1 billion people in 150 countries every day.

Working at Essity is not just a career but a chance to make the world healthier, safer, and more hygienic. We innovate for good to break barriers and contribute to shaping a healthier future. At Essity, we have a people-first approach where every career is as unique as the individual. We empower employees to excel together and reach their full potential through a winning culture driven by a powerful purpose. Our performance-orientated environment motivates employees to think differently and embrace challenges so we can continue improving lives, every day through better hygiene and health. We provide a sustainable work-life based on flexibility for both employees and employers. We are committed to Diversity, Equity, and Inclusion in everything we do. It is the key to our success in creating an inclusive, collaborative, and caring company culture where you can be you with us. Our purpose of Breaking Barriers to Well-being, enables customers and consumers to lead fuller lives at all stages of life.

Our leading global brands include TENA and Tork, and other strong brands such as Actimove, Cutimed, JOBST, Knix, Leukoplast, Libero, Libresse, Lotus, Modibodi, Nosotras, Saba, Tempo, TOM Organic and Zewa are sold in 150 countries. I In 2024, Essity had net sales of approximately SEK 146bn (EUR 13bn) and employed 36,000 people. We are headquartered in Stockholm, Sweden and Essity is listed on Nasdaq Stockholm. If you want to join a company where dedication to people is powered by innovation, welcome to Essity!