JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

The individual we are seeking will play an instrumental part in building and maintaining a transparent partnership and exceptional customer service experience. The role will manage and coordinate account related deliverables and responds to client satisfaction concerns. Supervise reception staff to ensure consistent Service delivery and maintain all facilities and grounds in alignment with the client’s global standards, professional brand image and in compliance with applicable local laws, rules and regulations for effective reporting and service.

Your tasks:

• Work collaboratively within the facility team to deliver integrated facility management services across all business lines
• Manage, supports, and provides guidance to an existing facility support teams
• Mentors, develops, and coaches direct reports to improve leadership strength and assist in achieving career growth
• Assure vendors meet or exceed client’s satisfaction with client’s requests within scope of services and CMMS request
• Ensure client satisfaction with delivery of facility management services and provide a lead role in monitoring and increasing customer satisfaction
• Provide support, guidance, and evaluation of the development of expense and capital budgets to include variance reporting and forecasting reviews
• Support the Account Director in the implementation of short and long-term projects/initiatives for the client
• Manage the day to day facility Services in the Munich office
• Remote Manage remaining sites across the portfolio
• Assist in the development and implementation of the annual management plan within the area
• Accomplish key performance indicators as identified by the account lead and/or client leadership
• Participate in the monthly/quarterly/annual reporting appropriate for the client
• Maximize utilization of suppliers, preferred vendors/contractors
• Ensure compliance with JLL minimum audit standards and client’s standard processes
• Willingness to travel for site visits or as needed; to include some overnight travel within assigned region
• All other duties and tasks assigned.

Your tasks:

• Experience managing and supporting high profile facilities to include commercial buildings, warehouses and manufacturing
• Bachelor’s degree or equivalent work experience in Facilities or Property Management
• 3+ years of experience in facilities or property management with a third-party provider, corporation or as a consultant
• Knowledge of commercial real estate, HVAC, electrical systems, telecommunications, furniture and building energy management systems
• Supervise vendor performance during normal and off hours, including weekends, when necessary
• Strong Accounting and budgeting/forecasting experience
• Strong organizational and management capabilities
• Fluency in German and English
• Excellent communication and interpersonal skills
• Ability to forge and maintain robust working relationships

Our offer:

• Creative freedom for tasks and projects

• Active exchange in the global industry network

• Working together at eye level

• Space for personal growth, not only for work

• Acknowledgement of achievements - also monetary benefits

• The opportunity to enhance your skills and advance your career locally as well as regionally

Help shape JLL

We look forward to receiving your application, stating your earliest possible starting date and your salary expectations.

Please understand that paper applications cannot be accepted and, due to reasons of data protection, will be destroyed.

Jones Lang LaSalle SE

Your contact:
Marta Marunchak
marta.marunchak@jll.com

#LI-MM4

Location:

On-site –Munich, DEU

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

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For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle ("JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at accomodationrequest@am.jll.com . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.