Company Description

More than 20 years ago, zooplus was one of the first to bring the pet category into the world of eCommerce. Today, we stand strong as Europe’s leading online pet platform, delivering moments of happiness to more than 9 million pet parents each year.

We're on a mission to create joy for pets and their parents, driven by our core values of Care, Courage, Openness, and Simplicity. At the heart of everything we do, they inspire us to grow, raise the bar for our customers and fuel a pet-first business.

Job Description

• Develop concepts for a reliable, efficient and effective forecasting environment with flexible processes, clear responsibilities and always your customers in focus.
• Oversee the end-to-end forecasting process and translate business needs into concrete parameters and requirements for technical implementation into our forecasting applications – developed and owned by the Product and Tech team.
• Continuously monitor and analyze forecasting performance and initiate corrective actions if needed in close collaboration with key stakeholders – especially Demand & Inventory Managers and the Product and Tech teams.
• Develop, maintain and present regular and ad-hoc reports on forecasting performance KPI and pro-actively uncover root causes for critical deviations.
• Support our Sales and Operations Planning and Execution process by providing forecast data to drive data-driven, timely and risk-aware decision-making.
• Identify opportunities for process improvements and implement best practices in forecasting.

Qualifications

• University degree with a focus on planning and quantitative analytics
• Proven experience in statistical forecasting models and process improvement in a fast-paced environment
• Strong understanding of technical aspects of forecasting and ability to communicate with Product/Tech teams
• Advanced MS Excel and PowerPoint skills; experience with SQL, Power BI, or Tableau is a plus
• Exceptional analytical and problem-solving skills to optimize processes and drive informed decision-making
• Effective communication skills with ability to present complex ideas in a simple but meaningful way
• Ability to be precise and pragmatic, flexibly applying methods as required in different situations

Additional Information

With more than 1,000 passionate professionals located across 6 European offices, we believe our success comes from working together and leveraging our international strengths. Expect a hybrid work setup: 60% in-office, 40% remote, collaborating with colleagues across locations.

Our benefits:
20% discount in our zooplus shop
Internal and external training

️ Corporate rates at a local gym chain (Body & Soul)
Company mobile phone for work and personal use

zooplus is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.