Service Manager Indonesia (m/f/d)
Service Manager Indonesia (m/f/d)
Service Manager Indonesia (m/f/d)
Service Manager Indonesia (m/f/d)
PT Guntner Indonesia
Maschinenbau, Betriebstechnik
München
- Art der Anstellung: Vollzeit
- Vor Ort
Service Manager Indonesia (m/f/d)
Über diesen Job
Güntner GmbH & Co. KG, headquartered in Fürstenfeldbruck near Munich, Germany, is a leading global manufacturer of components for refrigeration and air conditioning technology. With around 5,000 employees worldwide and production facilities in Germany, Hungary, Romania, Indonesia, Mexico and Brazil, the company is present in all markets for its partners. Decades of industry experience and the consistent integration of the latest technologies and research results ensure Güntner's high quality standard. The international application areas include Energy & Process Cooling projects, industrial and commercial applications in the food production and storage sector as well as air conditioning applications for buildings and specific applications such as server room cooling. Join us on our growth path and apply for the position of:
Service Manager Indonesia (m/f/d)
- Full Time
- Pasuruan, Indonesia
- With Professional Experience
- 9/25/25
Main Task:
- Overseeing after-sales service by analyzing and addressing customer complaints to provide effective solutions
- Supervising and ensuring that planning and targets are met as scheduled
- Ensuring all supervised work units comply with established procedures
- Resolving issues related to unit repairs for customers and coordinating with relevant parties
- Supervising, advising, and guiding subordinates to meet procedural and quality standards
- Coordinating and monitoring warranty costs to ensure performance aligns with company targets
- Making decisions on customer complaints and managing thar resolution to ensure customer satisfaction and timely product delivery
- Providing necessary equipment and measuring toots to support after-sales service activities
- Analyzing customer complaints to enhance internal processes and advising customers accordingly
- Designing and updating systems and procedures within work units to Improve performance effectiveness
- Evaluating subordinate performance to ensure they meet competency requirements and identifying areas for improvement
Qualifications:
- Bachelor Degree in Industrial Engineering, Mechanical Engineering
- Min. 5 (five) years’ experience in related function
- Have good knowledge in refrigeration system / HVAC system
- Highly good communication skills, follow through actions and decisions with sense of urgency
- Proficient in English (spoken and written)
Bewertung von Mitarbeitenden
Gesamtbewertung
Basierend auf 185 BewertungenVorteile für Mitarbeitende
Flexible Arbeitszeiten
Home-Office
Kantine
Restaurant-Tickets
Betriebliche Altersvorsorge
Barrierefreiheit
Gesundheitsmaßnahmen
Betriebsarzt
Training
Parkplatz
Günstige Anbindung
Vorteile für Mitarbeitende
Firmenwagen
Smartphone
Gewinnbeteiligung
Veranstaltungen
Privat das Internet nutzen
Unternehmenskultur
Unternehmenskultur
185 Mitarbeitende haben abgestimmt: Sie bewerten die Unternehmenskultur bei PT Guntner Indonesia als modern. Dies stimmt ungefähr mit dem Branchen-Durchschnitt überein.