Working Student AI Support (m/f/d) Customer Order Management
Working Student AI Support (m/f/d) Customer Order Management
Working Student AI Support (m/f/d) Customer Order Management
Working Student AI Support (m/f/d) Customer Order Management
Giesecke+Devrient ePayments GmbH
Sonstige Branchen
München
- Art der Beschäftigung: Studierende
- Hybrid
Working Student AI Support (m/f/d) Customer Order Management
Über diesen Job
My team designs new payment experiences.
Working Student AI Support (m/f/d) Customer Order Management
G+D makes the lives of billions of people around the world more secure. We create trust in the digital age with integrated security technologies in three business areas: Digital Security, Financial Platforms and Currency Technology. We have been a reliable partner for our customers for over 170 years with our innovative solutions for SecurityTech! We are an international technology group and traditional family business with over 14,000 employees in 40 countries. Creating Confidence is our path to success. Trust is the basis of our co-operation within G+D.
At Payment Technology, our mission is to be at the start of every transaction and to make it secure and simple. We also create contemporary payment and banking solutions for our digital age. As a one-stop shop, we produce and personalise hundreds of millions of payment cards every year and store their "digital twins" - mobile and digital. Would you like to actively shape the digital transformation with us?
This is an exciting opportunity to help Client Services develop use cases and capture the benefits for artificial intelligence in the department, as well as research the latest trends and applications of AI in order management. We are looking for a working student (m/f/d) to join our team as soon as possible at our Headquarters in Munich.
Your Tasks:
- Assist in the development and implementation of the identified use cases, which include an optimal search, knowledge and training hub for the global Client Services team
- Maintain the database and document sources for the AI hub
- Work with the international Client Services team to collect further ideas to enhance the use cases
- Collaborate with cross-functional teams to gather content and ensure search results yield high quality outputs
- Coordinate submission requirements, including scheduling team calls, tracking deadlines, and organizing content submissions.
- Provide support for reporting, business case development
- Conduct market intelligence to identify applications of AI in order-to-cash and order management
- Perform other administrative and support tasks as assigned
Your Profile:
- Currently pursuing or recently completed a degree (e. g. Bachelor or Master) in Business, Finance, Economics, Business Informatics, Business/Industrial Engineering, Marketing, or a related field
- Proven experience in business-supporting AI technologies, with examples of implementing or working existing AI tools
- Strong communication, analytical and problem-solving skills
- Excellent English skills are mandatory, other languages are a plus
- Excellent organizational skills and attention to detail
- Proficiency in Microsoft Office tools (e.g., Word, Excel, PowerPoint), SAP experience is a plus
- Ability to work both independently as well collaboratively in a global team environment
- Interest in learning about the order-to-cash business cycle and order management
What We Offer:
- A pleasant working atmosphere in an exciting business and international team
- Flexible working hours with the option for remote work within Germany
- Attractive remuneration
- Access to the G+D sports club
- Use of the G+D Vital Bistro and Barista Bars
Job Details
Job Title
Working Student AI Support (m/f/d) Customer Order ManagementBusiness Sector
Giesecke+Devrient ePayments GmbH
Prinzregentenstrasse 161
81677 MunichRequisition ID
26295Location
- Munich, DE
Contact
Antonia Kratzl
antonia.kratzl@gi-de.com
We are an equal opportunity employer! We promote diversity in all its forms and create an inclusive work environment, free from prejudice, discrimination and harassment, in which all employees feel a sense of belonging. We warmly welcome all applications regardless of gender, age, race or ethnic origin, social and cultural background, religion, disability and sexual orientation.
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