Your field of work

Industrial clerks work in companies of different sizes and in different industries. Their commercial and business management tasks cover all functions of a company.

You will support all company processes from a business management perspective from the initiation of an order to customer service after the order has been completed.

Your professional skills

• Sell company products and services
• Determine the demand for products and services
• Advise and support customers
• Purchase materials, means of production and services
• Support order-handling processes
• Deal with business management issues in all functions of the enterprise (financing) investments, profitability, cost planning, analysis and tracking, etc.)
• Evaluate key figures and statistics to monitor success and control operational processes
• Apply instruments for personnel recruitment/selection
• Plan and organize work processes
• use foreign language documents
• work in a team-, process- and project-oriented manner, using current information, communication and media techniques

Your requirements

• Commercial thinking
• Negotiating skills and assertiveness (e.g. conducting cost-efficient negotiations with suppliers of production equipment)
• Communication skills, willingness to make contact, customer and service orientation (e.g. advising customers and taking customer wishes into account)
• Diligence and ability to concentrate (e.g. when drawing up parts lists and work plans)
• organizational skills (e.g. planning and controlling the production of goods and services)

Duration of training