Client Manager
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Job Summary
An exciting opportunity has become available for a Client Support Services Provider to join our Guernsey based insurance management team. This is a fantastic opportunity for the right candidate to contribute to growth in an international risk and insurance environment as part of the Willis Towers Watson Group.
Principal Duties/Responsibilities
- Under direction of Account Director contribute to management of a portfolio of (re)insurance companies as part of the service team.
- Maintaining an on-going relationship with assigned clients and gaining an understanding of the clients’ business and industry.
- Relationship management with owner/parent company, insurance regulator, directors, auditors, actuaries, bankers, tax advisers etc.
- Responsible for ensuring compliance with all regulatory requirements.
- Responsible for production of financial and management information.
Specific account management activities:
- Preparation and/or review of Management Accounts, and any other ad hoc reports and budgets, forecasts etc. in a format prescribed by our clients.
- Preparation and timely filing of all regulatory and statistical reporting requirements
- Preparation and/or review of client companies’ year-end financial statements and liaising with external auditors.
- Monitoring and ensuring that each company complies with Guernsey Company Law.
- Cash management and reconciliation in accordance with instructions provided by the Board, including liaison with the company’s banks and investment managers and the production of appropriate reports.
- Coordinate client board meetings.
- Ensure timely production of Board Packs and Meeting Minutes.
- Maintain Compliance and Corporate Governance Records.
- Ensure compliance with the Willis Excellence Model.
- Mentor junior colleagues.
Qualifications
Qualifications, Knowledge and Experience
- Professional Qualifications (ACA/ACCA; CAT/AAT, CII/ACII) and/or 5+ years of experience
- Knowledge and experience of captive insurance and insurance industry
- Knowledge and experience of the Guernsey Regulatory environment
- Knowledge and experience of (re)insurance accounting preparation
- Strong proficiency using MS Office suite including PowerPoint, Excel and Word
Skills and Attributes
- Excellent oral/written communication skills
- Professional outlook
- Team player
- Positive attitude
- Organised
- Ability to work independently and within a team
- Ability to work to tight deadlines, producing high quality deliverables
Equal Opportunity Employer
At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity.
At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a ”hybrid” style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and "hybrid” is not a one-size-fits-all solution.
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