Field Service Engineer (m/f/d) - Process Control Systems / Automation Technology
Field Service Engineer (m/f/d) - Process Control Systems / Automation Technology
Field Service Engineer (m/f/d) - Process Control Systems / Automation Technology
Field Service Engineer (m/f/d) - Process Control Systems / Automation Technology
ABB
Elektrotechnik
Ratingen
- Art der Beschäftigung: Selbstständig
- Home-Office
Field Service Engineer (m/f/d) - Process Control Systems / Automation Technology
Über diesen Job
Bei ABB unterstützen wir Industrien dabei, effizienter und nachhaltiger zu werden. Fortschritt ist bei uns keine Option, sondern selbstverständlich – für Sie, Ihr Team und die Welt. Als globaler Marktführer bieten wir Ihnen alles, was Sie brauchen, um diesen Wandel voranzutreiben. Der Weg dorthin ist nicht immer einfach – denn echtes Wachstum erfordert Mut. Aber bei ABB gehen Sie ihn nicht allein. Run what runs the world.
Diese Position berichtet an:
Team Manager Service OperationsKey responsibilities
As a Service Engineer, you will support the common ABB process control systems (800xA, Freelance, AC800M, Melody) at our customers sites according to work instructions and in accordance with ABB standard processes, quality standards and safety guidelines. You will be in close cooperation with customers and other ABB teams, acting as the technical point while delivering quality and satisfying customer service.
In this role, you will be responsible for providing routine maintenance and on-site or remote technical support.
You will be mainly accountable for:
Performing service tasks like installation and commissioning of equipment, identifying technical problems, making analysis through remote or on-site activity in different service categories (installation and commissioning, routine maintenance, extensions, replacements etc.)
Provision of on-site or remote technical support in the event of process control system/automation malfunctions
Enhancement and modernization of existing process control systems
Consulting with and advising customers on the best service solutions in accordance with standard processes, procedures and safety guidelines
Creating and maintaining strong relationships with customers, appreciating their needs and providing specialist assistance and solutions
Actively participate in automation projects from installation of the process control system to programming and commissioning of the process control system at the customer site
Troubleshooting simple equipment failure and making recommendations to avoid repeating the problem in the future
Identifying opportunities to develop new service applications, equipment and methods
Qualifications for the role
Degree in technical studies with focus on automation technology / electrical engineering or degree as technician
Professional experience (2+ years) in the field of automation technology preferred with ABB control systems like 800xA, AC800M, Freelance or Melody
Sound knowledge of and hands-on experience in servicing, maintaining, commissioning and repairing of insert specific product and industry/sector
Good IT knowledge with Windows operating systems, PC hardware, network technology as well as cybersecurity
Ability to travel to domestic sites and a valid car driving license
Collaborative and solution-oriented work style as well as strong communication skills
Fluency in German and good written and spoken English.
Benefits
Company pension plan
Employee assistance program
Family care leave
Learning and professional development opportunities
ABB children's holiday home
Please note: in the case of equal suitability, people with severe disabilities and their equals are given preference.
ABB AG
+49 (0) 621 381 3500
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