Manager Clearance Operations

• Unternehmen: Federal Express Corporation EU
• Kategorie: Professional
• Beschäftigungsart: Vollzeit
• Arbeitnehmeruntertyp: Regular
• Geplante Wöchentliche Arbeitsstunden: 38
• Veröffentlichungsenddatum: 2025-09-18
• Fernbedienung: Nein
• Ort: 90 Rue de l'Aéroport, Grace-Hollogne, Région wallonne 4460, Belgium

Beschreibung

The Clearance Operations Manager is responsible for leading and managing the customs clearance process to ensure timely and compliant processing of shipments. This role oversees both day and night shift operations, ensuring 24/7 performance, team supervision, and adherence to regulatory requirements. Key responsibilities include supervising clearance agents and supervisors, managing workload distribution, monitoring KPI performance, and ensuring alignment with FedEx service standards. The manager acts as a liaison with customs authorities, drives continuous improvement, and supports employee development. Flexibility to manage across shifts and respond to operational issues is essential in this high-paced environment.

We have an exciting opportunity for you to join our team as a Manager Clearance Operations.

Who we are:
FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone’s day. Our team of passionate people know their day-to-day work is invaluable in delivering outstanding experience to our customers. 530,000 team members strong, we are as diverse as the world we serve. We love what we do, and we do it well. Our reach is big, and so are our dreams. Join us and let's write our next chapter together.

What you will be doing:

• You will be responsible for planning, organizing, leading, and controlling import and export customs clearance processes.

• You will ensure smooth customs processing, achievement of service goals, compliance with FedEx standards and legal customs and security regulations, as well as staff scheduling.

• With a keen eye, you will analyze business data and continuously improve the efficiency of the processes under your supervision.

• You will work closely with domestic and international business partners and departments, and actively contribute to the leadership and motivation of your team.

What do you bring with you:

• You are a good fit for us if you are already in a similar position or are looking to take the next career step into a leadership role after several years in customs clearance.

• A completed Bachelor's or Master's degree in Business Administration, a degree as a certified financial economist (customs), or a comparable qualification* combined with extensive professional experience in the customs field is advantageous.
  (*e.g., Master of Compliance with Customs and International Trade Law (MCC), Master of Customs Administration (MCA), Certified Specialist in Freight Transport & Logistics, Freight Forwarding and Logistics Services Clerk).

• We expect solid knowledge of relevant customs and foreign trade regulations , presentation skills and good IT user skills.

• In addition to your professional qualifications, you stand out for your negotiation and organizational skills, assertiveness, and strong communication abilities.

• You bring theoretical knowledge of employee leadership and have already applied this competence in practice.

• Good French and English skills, both written and spoken, are essential.

What do we offer:
• Attractive compensation package
• Training to get you started and on-the-job learning opportunities
• Extensive learning resources to further develop your skills and knowledge
• Tuition Assistance Program (*applicable for FedEx positions with a permanent contract)
• Employee Assistance Program for you and your family in difficult life situations
• Employee reduced-rate shipping
• Great career opportunities
• FedEx is one of the worlds most admired companies and trusted brands year after year

Bring your ideas, individuality, and dreams to our global community. Feel good about where you work. Choose your career path - we’re ready to invest in your development. Join FedEx.

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all

Our Company

FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.