We help the world run better

At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from.

YOUR FUTURE ROLE

We are looking for an experienced and committed colleague to strengthen our team, with a focus on the application SAP Master Data Governance.

The core task of the CoE (Center of Expertise) is to support customers with Premium Engagement contracts (MaxAttention) through targeted service delivery.

In your new role, you can expect the following tasks, among others:

• Service Delivery: Delivering remote and on-site services to our global and mid-market customers across Europe.
  Very good written and spoken English skills are required.
• Process Optimization: Design, analysis, and optimization of complex business processes, as well as error analysis in heterogeneous system landscapes with a focus on SAP MDG and optionally SAP Master Data Integration (MDI).
• Leadership: Functional leadership of a delivery team in the context of service deliveries and escalations. This includes training and mentoring of young colleagues in our team.

The constantly changing customer situations require high degree of flexibility and individual approach to each new customer. However, this is also what makes our job so appealing. Regular travel to the extent of approx. 20-30% is required.

YOUR PROFILE

• Technical Expertise: Demonstrate very good knowledge of SAP MDG (and optionally MDI), regarding business processes, integration, and implementation.
• Programming Skills: Possess good knowledge of the programming language ABAP.
• Analytical Skills: Have strong analytical skills to solve complex problems and excellent SAP system analysis capabilities.
• Customer Management: Hands-on experience in customer management, implementation, service delivery, and/or project management is a plus.
• Communication: Possess a confident and friendly appearance and strong communication skills. Business fluent English (both written and spoken) are essential. Good written and spoken German skills are a plus.
• Learning Mindset: Show a high and continuous willingness to learn.

ABOUT THE TEAM

You will be part of a highly motivated and international team, consisting of both young and experienced professionals. We support our customers throughout the planning and design phases, analyse and solve critical problems, and ensure reliable quality assurance of the results and action plans created. Providing subject matter expertise during escalations is a core aspect of our responsibilities.

If you are passionate about delivering exceptional service, have a keen eye for detail, and thrive in a dynamic environment, we would love to hear from you.

Apply now to join our team and contribute to the success of our MaxAttention customers.

​ Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.

We win with inclusion

SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Requisition ID: 417455