Bachelor Apprenticeship Program - Claims Fraud Investigation - Schaumburg (January 2026)

Have you completed two or more years of college and are looking to finish your bachelor’s degree? Zurich’s Complete-a-Bachelor’s Apprenticeship offers a unique opportunity to complete your education while launching a career in commercial insurance—with no tuition costs.

Now accepting applications for the January 2026 cohort, this two-year program combines online coursework through the University of Arizona Global Campus (UAGC), with hands-on experience and professional development at Zurich’s Schaumburg office. There is an additional and separate process of applying for admission to UAGC.

Ideal for those with an associate degree or rising juniors from accredited U.S. colleges, the program allows you to earn your degree while gaining valuable industry experience with a global insurance leader.

Zurich North America is offering Complete-a-Bachelor’s Apprenticeship opportunities in Zurich Claims Investigation Services.

Apprentices who successfully complete this two-year program will:

• Work in a paid, benefit-eligible full-time position at Zurich
• Earn a tuition-free Bachelor’s degree in Business Administration
• Receive a Department of Labor Certificate of Apprenticeship
• Be promoted into their next role at Zurich

As an apprentice at Zurich, you will work and learn alongside professionals and mentors while performing assigned tasks, contributing to team projects and initiatives, and providing support to colleagues. Your responsibilities may include:

• Assess insurance claims for potential fraud indicators and recommend cases for referral to ZCIS investigations.
• Partner with investigators to collect additional insights, utilizing social media and background search tools.
• Participate in National Insurance Crime Bureau (NICB) and International Association of Special Investigations Unit (IASIU) meetings to stay informed on the latest trends and best practices in fraud detection.

Basic Qualifications:

• Associate Degree in Business or rising Junior with two years of coursework in Business or Criminal Justice and no prior years of experience in the Customer Service area. Contingent on admittance into University of Arizona Global Campus Bachelor of Business Administration program.

Preferred Qualifications:

• Analytical skills
• Prioritization and multi-tasking skills
• Strong verbal and written communication skills
• Experience working in a team environment and collaborating across work group
• 2 or more years of work experience and/or leadership role in student activities or community service activities
• Intermediate computer skills, especially Excel
• Self-motivated and able to work independently
• Ability to multitask and adapt to a changing environment
• Problem solving skills

At Zurich, compensation for roles is influenced by a variety of factors, including but not limited to the specific office location, role, skill set, and level of experience. In compliance with local laws, Zurich commits to providing a fair and reasonable compensation range for each role. For more information about our Total Rewards, please click here . Additional rewards may encompass short-term incentive bonuses and merit increases. We encourage candidates with salary expectations beyond the provided range to apply as they will be considered based on their experience, skills, and education.

The compensation indicated represents a nationwide market range and has not been adjusted for geographic differentials pertaining to the location where the position may be filled. The proposed hourly rate for this position is $25.65, with short-term incentive bonus eligibility set at 5%.

As an insurance company, Zurich is subject to 18 U.S. Code § 1033.

A future with Zurich. What can go right when you apply at Zurich?

Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here to learn more.

Zurich in North America is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.

Location(s): AM - Schaumburg, AM - Overland Park, AM - Illinois Virtual Office
Remote Working: Hybrid